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36320 Detroit Road, Suite 100, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Everyone was very accommodating. They showed empathy and were patient. Martha was very friendly.
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
Easily booked appt, wait time was under 5 minutes. The receptionist was kind and triage nurse friendly and efficient. My doctor listened and asked questions, did a physical exam and double checked meds to make sure they were ok for me and my other health issues. Very good experience altogether
Business response:
We are thrilled to learn that you had a positive experience with us!
Fast and easy check in process. Not a lot of time spent waiting to be seen. Doctor listens to you and explains what is going on.
Business response:
Thank you so much for leaving us a stellar review!
Everyone is helpful and pleasant. Always a good experience.
Business response:
Your feedback is highly appreciated. Thank you for the review!
The Avon Urgent Care facility is fantastic! It is super clean and not the typical urgent care/hospital environment. All staff were extremely friendly and professional.
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
Waited an hour in an exam room. When I stepped out to asked when I would see someone I was told they didn’t know. I said unfortunately I had to pick up my grand daughter in 15 minutes. I was told if I left I would be charged regardless. I told the staff that they couldn’t charge me because no service was provided. The conversation was escalated by the staff who insisted they would charge me. At that moment the nurse or doctor came out of the room saw the escalation and took me into a room looked at my condition for two minut... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
Did not treat with x-ray or bloodwork Sent us to the ER $65 for no care
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
My son was evaluated for an ear infection and possible strep throat. Although the throat swab was negative, the provider spent approximately two minutes with my son, barely examined his ears or mouth, and stated, “I’m not worried about it.” By the next day, my son developed a red eye related to the ear infection. Despite this, the office will not assist or prescribe antibiotics unless we pay for another visit, even though it has been less than 24 hours since the initial appointment.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
Scheduled an appointment for 11AM. Arrived at 11AM and wasnt escorted to a room until 11:45AM. I had an X-RAY done and the results were posted roughly 15 minutes later online from the radiologist and was negative. After waiting for quite awhile, I asked about just leaving because I already had my results; I was told I had to wait for the Physician to "finish a procedure" before being discharged. This took nearly an hour and there was no additional information or guidance offered. This isn't any individual's fault and each pe... read more
Business response:
Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes.
UH Avon Urgent Care has a 4.7 star rating with 818 reviews.
UH Avon Urgent Care is closed now. It will open at 8:00 a.m.