Lacie is strategically looking for new ways to involve their office managers in their online reputation to help capture the experiences of their customers.

CX Champion Award

This award demonstrates an unwavering commitment to providing outstanding customer service. While highlighting their dedication to customer-centric practices, innovation in enhancing the customer journey, and their ability to inspire positive change within their organization.

Lacie’s Award-Winning Journey

Lacie is an early adopter of QR codes and check-in links, she works hard to exceed customer expectations across all stages of the customer journey.

Lacie’s recent contributions include the successful enhancement of customer communication, achieved through the implementation of Google Messages, which facilitates seamless interaction for both new and existing customers across various locations.

Congratulations Lacie for being a well-deserved recipient of the CX Champion Award. You are a shining example of innovation and excellence in customer experience.