Birdeye goes beyond reputation management with one enterprise platform that unifies customer data, deploys custom AI agents, and drives growth across every location — from AI search to social to marketing automation.
Every time I think about Birdeye, I think about when we switched and how big a difference it’s made. I used to get 20-page reports from Reputation.com that were pretty, but simply not useful.
“With Birdeye, we get the right amount of actionable data into our various locations: our review count increased by 40% almost instantly as a result.”
Rob Loveless Digital Marketing Manager, ENT Consumer Services, National Storage Affiliates Trust
Trusted by the biggest brands globally
| Side-by-side Comparison | Birdeye |  |
|---|---|---|
| Unified Platform Manage AI search, listings, reviews, messaging, social, marketing automation, competitors, and insights from one connected platform. | ||
| AI Search Dominate AI search at the location level with generative engine optimization across ChatGPT, Perplexity, Gemini, Claude, and more | ||
| Marketing Automation Build and run personalized email and SMS campaigns for every location with AI agents | ||
| AI-Powered Actionable Insights Turn customer feedback from reviews, sentiment, listings, and more into clear, prioritized actions to grow revenue | ||
| Reputation Management Generate reviews via text, email, and QR codes, then monitor, respond to, and analyze them across every location with AI | ||
| Social Media Management Create, schedule, and manage localized social content across every location with AI-powered automation | ||
| Competitive Intelligence Continuously monitor competitors' reviews, rankings, and marketing to reveal what's driving their growth | ||
| Integrations Seamlessly integrate with over 3,000 software systems to generate reviews, be found online, and increase revenue |
Birdeye offers the first generative engine optimization (GEO) solution that helps you win across ChatGPT, Gemini, Perplexity, Claude, Google AI Overviews, AI Mode, Grok. See how your brand shows up in AI search, understand why, and let agents fix what’s holding you back.
AI connects sentiment, reputation, and performance data to show exactly where to focus and how to grow revenue. Turn fragmented data into clear insights to give every leader a clear view of what’s working, what’s not, and where to invest next.
AI continuously monitors your competitors’ reviews, rankings, and marketing performance to reveal what’s driving their growth and where you can outperform. Spot emerging trends, benchmark your brand, and get clear recommendations to get ahead in every market.
Birdeye offers marketing automation built for multi-location complexity. Prompt agents in plain English, and they build and run campaigns personalized to each location's performance and customer behavior, driving revenue and repeat visits.
