Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
All Guides
2024 Social media toolkit
Social media is an incredibly powerful marketing tool, so to help you get started, we’ve created this free social media toolkit full of easy-to-use templates.
Download nowThe complete guide to Google My Business
In this free guide, we’ll cover how to create, maintain and optimize your Business Profile to help you stand out from the competition and show up on the first page of Google.
Download nowNeedle in the haystack: Capturing customer sentiment at scale
This guide will show you how property management companies can effectively and efficiently mine feedback and get highly valuable insights at scale.
Download nowReviews to Revenue Masterclass: The complete guide to reputation management
If you’re eager to build a powerful online reputation and attract more customers, you need Birdeye’s guide to reputation management for multi-location businesses.
Download nowThe 2022 state of online reviews
We analyzed review data collected from 80K+ businesses to help you understand the latest trends in online reviews to help you outrank your competition.
Download now7 ways to design a referral marketing program
In this guide, we’ll break down a foolproof formula to supercharge your referral program and turn delighted customers into brand advocates.
Download now10 Steps to Rank Higher for Local & "Near Me" Google Searches
In this guide, we reveal 10 steps to win top Google search rankings for your business, with lots of actionable take-aways.
Download now8 tips for a successful SMS marketing campaign
Want to use text to market your business, but don’t know how to get started? Our checklist can help.
Download now9 unique ways to grow your business with business text messaging
Consistently delivering great texts can turn a prospect into a customer and a happy customer into a glowing review. Here are 9 templates that you can start sending today.
Download nowThe state of online reviews
We analyzed over 70,000 businesses of all sizes to identify statistics, trends, tactics and technology that will help you drive success with online reviews.
Download nowHow to be the buyer’s choice in a seller’s market
In this guide, we’ll break down how you can make client experiences your unfair advantage, increase online visibility, & grow your team’s books even in a crowded marketplace.
Download nowGet your 2023 online reputation checklist for your best year yet
In this guide, we’ll outline some simple steps you can take to get more reviews, respond to negative feedback, and drive growth with the help of your happiest customers.
Download nowGrow your business on schedule with appointments software
In this free guide, you'll learn what appointments software is and how it can benefit your business for a healthier bottom line.
Download nowThe complete guide to referral marketing for mortgage lenders
Referral marketing can help your loan officers maintain a healthy sales pipeline. Learn how to build an effective referral marketing strategy that will close more loans.
Download nowOnline reputation management for multi-location businesses
Listen to our audio guide to find out why online reputation management is crucial for your business & hear 10 tips that can help all of your locations get discovered online.
13 minutesListen nowSupercharge your automation - The Experience-driven marketer's guide to NLP
Manually analyzing extensive feedback just isn't sustainable. Read how to easily leverage Natural Language Processing (NLP) to extract valuable insight from customer feedback.
Download nowThe complete guide to Google Seller Ratings
Learn more about how Google Seller Ratings can boost your bottom line with our comprehensive guide to this game-changing platform.
Download nowTurn Google reviews into revenue
Check out our 20-minute audio guide on the link between reviews and SEO. Everything you need to know about collecting Google reviews and leveraging them to the fullest.
18 minutesListen now
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