5 simple text marketing strategies to build customer loyalty

On average, more than 50% of revenue for small businesses comes from repeat customers. Yet, only 18% of SMBs focus more on customer loyalty over acquisition. While you work hard on attracting new customers, it’s your existing customers that are the major contributors to your business’s growth. In order to foster loyalty, you need to deliver quality customer experiences and meet them where they prefer to engage with businesses - and they prefer texting. In this guide, you’ll learn 5 easy, actionable tips you can implement today to build customer loyalty and reduce churn.