How AI, Search, and Reviews Work Together to Drive Business Visibility
Reviews have become one of the most powerful signals shaping AI search recommendations.
Your review data plays a major role in how businesses appear in search engines, on maps, and in AI-powered recommendations. Its influence extends well beyond just the websites where your customers read reviews directly.
In this webinar replay, Jim Chappelle, Senior Director of Business Development at Yelp, explains how third-party review data is used across today’s search and AI ecosystem and what businesses should understand to protect and improve visibility as discovery moves beyond traditional search results.
In this webinar, you’ll learn:

- How AI systems use reviews and third-party signals to determine visibility
- Which reputation signals actually influence search performance today
- What strong review performance looks like for multi-location brands
- How to improve visibility without risking trust or credibility
Who you’ll hear from

Jim Chappelle
Sr. Director of Business DevelopmentYelp
Justin Meredith
Digital Marketing ManagerBirdeyeBirdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

