Frequently Asked Questions
How can Birdeye help me improve my store’s business reputation?
Birdeye helps retail businesses improve their online reputation by helping them rank higher on local search with accurate listings, seamlessly generating a steady stream of reviews, and making it easy for happy customers to refer friends and family.
Birdeye helps retail businesses improve their online reputation by helping them rank higher on local search with accurate listings, seamlessly generating a steady stream of reviews, and making it easy for happy customers to refer friends and family.
Why is reputation management important for retail businesses?
98% of customers read online reviews. An online review management platform helps you build credibility with potential customers using reviews. It also boosts your SEO and helps you attract more customers on Google.
98% of customers read online reviews. An online review management platform helps you build credibility with potential customers using reviews. It also boosts your SEO and helps you attract more customers on Google.
How does Birdeye get reviews for retail businesses?
Birdeye’s automated review generation tool seamlessly gets reviews on 200+ sites like Google, Facebook, and more. Send automatic requests via text or email, prompting customers to easily leave reviews in two clicks.
Birdeye’s automated review generation tool seamlessly gets reviews on 200+ sites like Google, Facebook, and more. Send automatic requests via text or email, prompting customers to easily leave reviews in two clicks.
How does Birdeye's retail software differ from other retail marketing companies?
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. Some key differentiators are our award-winning customer support, premier Google partnership, and our integrations to the CRM systems you use to improve business operations.
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. Some key differentiators are our award-winning customer support, premier Google partnership, and our integrations to the CRM systems you use to improve business operations.
How can Birdeye's retail management software streamline my business operations?
More than 150,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
More than 150,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Is Birdeye's retail software easy to use?
Birdeye is purpose-built for local businesses, we do away with the need for multiple point solutions to manage reputation, interact with consumers, and deliver a great customer experience. Now all activity is managed and measured in one central place. Birdeye's intuitive application and smart automation makes it nearly effortless to request reviews, generate referrals, measure sentiment, communicate with customers and much more.
Birdeye is purpose-built for local businesses, we do away with the need for multiple point solutions to manage reputation, interact with consumers, and deliver a great customer experience. Now all activity is managed and measured in one central place. Birdeye's intuitive application and smart automation makes it nearly effortless to request reviews, generate referrals, measure sentiment, communicate with customers and much more.
Can Birdeye's retail software integrate with other systems or software used in my business?
We provide out-of-the-box integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to level up your business with automated review, referral, and survey requests. We integrate to the systems you already use like QuickBooks, Square, Clover, LivePOS, Shop Manager, Zoho CRM, Constant Contact, and many more.
We provide out-of-the-box integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to level up your business with automated review, referral, and survey requests. We integrate to the systems you already use like QuickBooks, Square, Clover, LivePOS, Shop Manager, Zoho CRM, Constant Contact, and many more.