Birdeye announces integration with Freshdesk
Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.
Birdeye has announced its integration with Freshdesk, a cloud-based customer service and support platform designed to streamline and automate customer interactions. Freshdesk offers features such as ticketing, help desk management, live chat, knowledge base, reporting, and workflow automation. These capabilities help businesses improve support efficiency, enhance customer experience, and manage customer communications effectively.
This integration will automate the review solicitation process for businesses.
Once set up, review and survey requests will be sent out automatically, ensuring a continuous flow of new reviews or survey responses.
If you use Freshdesk and want to automate your review generation process, please contact the Birdeye technical support team at 1-800-561-3357 Ext. 3 or email them at support@birdeye.com.