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Universal Windows Direct of Charlotte

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,291 reviews
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Nicholas W.'s profile image
Nicholas W. 
a year ago

Overall UWD is a great company to work with they’ve done all the opening on my house. However the sliding window I had purchased and installed this time is much harder to slide than the sliding glass door I had installed previously through Universal windows. 

Business response:

Hi, Nicholas. Your feedback is highly appreciated. Thank you for the review!^JD 

Charles S.'s profile image
Charles S. 
a year ago

We had to make most of the contacts to get the issue resolved. 

Business response:

Hi, Charles. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Scott H.'s profile image
a year ago

Business response:

Hi, Scott. Thank you so much for leaving us a stellar review!^JD 

Stephanie M.'s profile image
Stephanie M. 
a year ago

The whole team from Nick my salesman to the installers Randy and Keith were wonderful to work with. I highly recommend! 

Business response:

Hello, Stephanie! Thank you for the positive feedback and recommendation! We are so happy to hear that Nick provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Gwen M.'s profile image
a year ago

Business response:

Hello, Gwen. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Victoria M.'s profile image
Victoria M. 
a year ago
Monika N.'s profile image
a year ago

Business response:

Hello, Monika. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Florence S.'s profile image
Florence S. 
a year ago

Business response:

Hello, Florence. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Mary W.'s profile image
a year ago

Business response:

Hello, Mary. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Frequently asked questions about Universal Windows Direct of Charlotte

How is Universal Windows Direct of Charlotte rated?

Universal Windows Direct of Charlotte has a 4.7 star rating with 1,291 reviews. 

When is Universal Windows Direct of Charlotte open?

Universal Windows Direct of Charlotte is open now. It will close at 3:00 p.m.