This profile has been claimed by the business owner or representative.
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
When we originaly ordered the Patio Door, they mis-measured and didn't have the right size. Another eight weeks to wait. After that wait, the door came, but with no hardware, another six weeks wait. After many phone calls, hardware came, and the installer that they sent knew what he was doing and finished the original job with precision.
Very respectful workers and friendly
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at support@universalwindowsdirect.com and we'd be happy to help you out. - MS
Universal Windows Direct of Charlotte has a 4.7 star rating with 1,334 reviews.
Universal Windows Direct of Charlotte is closed now. It will open tomorrow at 8:00 a.m.