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3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Install has not occurred yet. Only door without transom was received. UWD has admitted they erred on the order by not including transom even though it was in the contract and price.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right! ^J
Would recommend to others for good service
Business response:
Hello, Linda. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Universal Windows Direct of Charlotte has a 4.3 star rating with 1,906 reviews.
Universal Windows Direct of Charlotte is open now. It will close at 5:00 p.m.