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Universal Windows Direct of Charlotte

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,354 reviews
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Mark B.'s profile image
2 years ago

Business response:

Hello, Mark. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

John S.'s profile image
2 years ago

Measurements weren't exact and stingy w insulation 

Business response:

Hi, John. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to make things right. Please get in touch with us at customerservice@universalwindowsdirect.com so we can assist in making things right.^JD 

Customer in Gastonia, NC's profile image
Customer in Gastonia, NC 
2 years ago

Business response:

Hi, Customer In Gastonia,. Thank you so much for leaving us a stellar review!^JD 

Steven T.'s profile image
2 years ago

They were extremely good and efficient. 

Business response:

Hello, Steven. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Dwight S.'s profile image
2 years ago

Price a little to high but workmanship and installers very good. 

Business response:

Hi, Dwight. Your feedback is highly appreciated. Thank you for the review!^JD 

Trent B.'s profile image
2 years ago

yes i would recomend 

Business response:

Hi, Trent. Your feedback is highly appreciated. Thank you for the review!^JD 

Jeff W.'s profile image
2 years ago

Quick installs, professional look. New window are the best 

Business response:

Hello, Jeff. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Peter B.'s profile image
2 years ago

Business response:

Hi, Peter. Thank you so much for leaving us a stellar review!^JD 

Danny C.'s profile image
2 years ago

It was great working with Universal from quoting all the way through to installation. Everyone was friendly, professional, and courteous. And the windows came out amazing! 

Business response:

Thanks for sharing your experience with us, Danny. We are thrilled to hear our team provided you with a quality customer experience from start to finish. If there's anything else we can help with, please don't hesitate to reach out.^JD 

Frequently asked questions about Universal Windows Direct of Charlotte

How is Universal Windows Direct of Charlotte rated?

Universal Windows Direct of Charlotte has a 4.7 star rating with 1,354 reviews. 

When is Universal Windows Direct of Charlotte open?

Universal Windows Direct of Charlotte is closed now. It will open at 11:00 a.m.