Universal Windows Direct of Charlotte's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Charlotte

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,355 reviews
Select a rating
Nancy R.'s profile image
3 years ago
Customer in Dallas, NC's profile image
Customer in Dallas, NC 
3 years ago
Les C.'s profile image
3 years ago
Lorna M.'s profile image
3 years ago

Great Installer 

Janet B.'s profile image
3 years ago

Universal Windows and the installers are GREAT! Very happy thus far with these windows. Look great! Installed well. Oh, and I enjoyed the salesman too. The best and most informed salesperson I've ever dealt with. 

Alicia M.'s profile image
3 years ago

From the salesman to the installers the team was great and kept us informed all along the way. 

James R.'s profile image
3 years ago

All but two new windows that were ordered have been installed as of this date. The new windows look great and the installation team were most courteous and professional. Two of the windows ordered were the incorrect size so those two windows are being re-ordered. 

Tiffany H.'s profile image
Tiffany H. 
3 years ago

Because of the lack of communication between the company and myself I would have to say that I would have a hard time fully committing to a recommendation 

Business response:

Hi, Tiffany. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com! - MS 

Patricia D.'s profile image
Patricia D. 
3 years ago

Frequently asked questions about Universal Windows Direct of Charlotte

How is Universal Windows Direct of Charlotte rated?

Universal Windows Direct of Charlotte has a 4.7 star rating with 1,355 reviews. 

When is Universal Windows Direct of Charlotte open?

Universal Windows Direct of Charlotte is closed now. It will open at 8:00 a.m.