This profile has been claimed by the business owner or representative.
Universal Windows Direct of Charlotte
- Windows Installation
- Charlotte, NC
About this business
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I did not get the colored trim I ordered. There were delays I had to follow up on to know what was going on.
Business response:
Hi, Michele. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Business response:
Hello, Felicia. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
The quality of the product is above average. My sliding door looks amazing and functions properly.
Business response:
Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
The windows are beautiful!!!
Business response:
Hello, Cheryl. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hi, Sokhom. Thank you so much for leaving us a stellar review!^JD
The whole experience was great. Sylvester, from sales was very informative and made us a great deal. The installation went very smoothly. The installation technicians were easy to work with and did a great job. The new windows look great!
Business response:
Hi, Clark. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD
Good work
Business response:
Hi Jim! Thank you for the feedback on your experience with us! If you need anything, please don't hesitate to reach out! ^JD
From the beginning with Cory to the final installment it was a good experience!
Business response:
Hello, Deb. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! ^AM
Business response:
Hi, Mary. Your feedback is highly appreciated. Thank you for the review! ^AM
Frequently asked questions about Universal Windows Direct of Charlotte
How is Universal Windows Direct of Charlotte rated?
Universal Windows Direct of Charlotte has a 4.3 star rating with 1,926 reviews.
When is Universal Windows Direct of Charlotte open?
Universal Windows Direct of Charlotte is open now. It will close at 8:00 p.m.