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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We have some friends that will probably be calling you for replacement windows.
Business response:
Karen, we appreciate your recommending us to your friends and trusting us for your home-improvement needs.^J
the sales person was knowledgeable on the product but was a bit pushy with making the sale. It took some negotiating to get the true bottom line price which was WAY off from the original price given. However, everything else from customer service, scheduling, and installation was great. The installers called ahead, where on time and extremely professional. They explained the process and kept me in the loop during the install. The windows look great and the clean-up was spotless.
Business response:
Hi, thank you for sharing feedback of your experience with our team here at Universal Windows Direct. We apologize for any unprofessional behavior during the sales experience but appreciate you highlighting this for us so we can continue to improve. We are thrilled to hear our installers provided with an exceptional experience, leaving your home spotless. Thanks again for choosing Universal Windows Direct for your home-improvement needs.^J
I definitely recommend them to anyone needs windows.
Business response:
Hi, Tony. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
I gave it a four, because I think after the insulate after the windows was installed, they said the salesman should’ve called me and asked how everything went and in person and not online
Business response:
Hi Lewis, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Very easy to work with.
Business response:
Hi, Tamara. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The crew that installed my windows done a very good job. I would recommend them. So far love the windows. There is a strong smell in the house. Don’t know if it’s from the vinyl or the cocking that was used. We’re dealing with it.
Business response:
Thank you so much for your kind words, Lloyd. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 2,097 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.