This profile has been claimed by the business owner or representative.
Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Hudu. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hello, Zulee. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Well, they need to stick to their word, when they advertise buy 2 get 2 free because I didn't get anything for free. I received one window frame damaged and one window too short.
Business response:
We appreciate your feedback, Gabriele. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues.
Business response:
Hello, James. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hi, Jacob. Thank you so much for leaving us a stellar review!
Business response:
Hello, Christopher. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
The price was considerably higher than I expected, but I have to admit that I did not attempt to price the units from other vendors. The salesman was also having a hard time accepting that much of his pitch was not aimed at someone who already knew he needed replacement of the units.
Business response:
Hi, Alan. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
Business response:
Hi, Terry. Thank you so much for leaving us a stellar review!^JD
We will see how the situation is handled before I can reply So far I have not received any call telling me when the wrong windows will be fixed or when I can expect the ones that I didn't get because they were not measured properly. Not a great experience so far.
Business response:
Hi, Lisa. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.