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Universal Windows Direct of Columbus

4.5

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.51,392 reviews
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Cole F.'s profile image
2 years ago
Ed B.'s profile image
2 years ago

Salesman who did the presentation put pressure on us to sign 

Cierra D.'s profile image
2 years ago
James C.'s profile image
2 years ago

Business response:

We appreciate your feedback, James. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. ^JD 

Customer in Columbus, OH's profile image
Customer in Columbus, OH 
2 years ago

My new windows arrived early and they look great, perfectly matching the exterior of my condo. 

Business response:

We are thrilled to hear we provided you with an exceptional installation experience, Customer in Columbus. Thanks again for choosing Universal Windows Direct for your home-improvement project.^JD 

James H.'s profile image
2 years ago
Bob N.'s profile image
2 years ago
Customer in Lancaster, OH's profile image
Customer in Lancaster, OH 
2 years ago
Adam B.'s profile image
2 years ago

The scheduler for appointments was obnoxious, the sales guy was great, and there was a significant disconnect between what was sold and what was understood by the installers. We eventually got around all of this but it was not a great experience. 

Business response:

Hi Adam, we are truly sorry to hear about your experience with us. To discuss further or tell us how we can improve in the further, please reach out to us at CustomerService@universalwindowsdirect.com.^JD 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.5 star rating with 1,392 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 11:00 a.m.