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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Geraldine. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Business response:
Hi, Candi. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Greg. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
The salesman was very knowledgeable, but he did pull the 'if I don't have an answer today, I may not be able to come back out here for you to sign paperwork later' card. I didn't realize how manipulative it was till later. The measuring process was very quick. The install was strange. They arrived within the stated range and finished in a reasonable amount of time. However, one of the installers brought a minor along, who helped with some of the work. As someone who has worked in HR, this felt very strange. What if this chil... read more
Business response:
Hello, Customer In Centerburg,. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! To address any issues from your installation, please contact us directly at customerservice@universalwindowsdirect.com and we will be happy to assist you!^JD
Business response:
Hello, Tina. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
I feel our new windows were not measured correctly as when they were installed, there was a gap of about two inches on top which had to be filled with spray foam to seal up. The installers were great and the windows look good but worry about air leakage due to the age of our home.
Business response:
We appreciate your feedback, Mario. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. ^JD
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.