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Universal Windows Direct of Columbus

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,516 reviews
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Steve S.'s profile image
3 years ago
Jackie T.'s profile image
3 years ago

Business response:

Thank you for your feedback! ^AM 

Deb T.'s profile image
3 years ago

love the windows but took long time to come in to be installed. the neighbors all love the look of them and great to open and close. 

Business response:

Hi, Deb T. We are pleased to hear that you are happy with your new windows and apologize for the delays. If you need anything, please don't hesitate to reach out! Thank you for trusting us with your home improvement project. ^AM 

John D.'s profile image
3 years ago

Business response:

Thank you for 5-stars! ^AM 

Chuck S.'s profile image
3 years ago

Business response:

Thank you for trusting us with your home improvement project! ^AM 

George U.'s profile image
3 years ago

Business response:

We appreciate your feedback, George. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. ^AM 

Michael C.'s profile image
Michael C. 
3 years ago

Business response:

Thank you for the 5-star review! ^AM 

John N.'s profile image
3 years ago

Business response:

Thank you for the 5-star review! ^AM 

Sandra S.'s profile image
3 years ago

There seemed to be a disconnect between the sales person and the headquarters. We were told that headquarters would call within a week to schedule someone out to measure. Never heard from anyone so I had to call headquarters to begin the process. 

Business response:

Hi Sandra, I apologize for the lapse in communication and want to thank you for your feedback. I am happy to see your install was successfully completed and hope you are loving your new windows! Please don't hesitate to reach out if you need anything in the future. ^AM 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 10:00 a.m.