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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Until someone comes back and walks through the issues that need addressed I can’t speak of a recommendation until the issues are resolved.
Business response:
Hi, Tiffany. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
The windows themselves are of great quality. The install on the other hand I’m not happy with. I’ve been picking up nails and screws and large pieces of wood from around the area they worked. The caulking around the windows looks like a child did it. It’s sloppy and you can clearly tell where they stopped and started. They damaged the the vinyl trim(already existed) around the window opening as well as a piece of the vinyl siding they pulled loose from under the window.
Business response:
We appreciate your feedback, Kathleen. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues.
Yes good job
Business response:
Hello, Eddie. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Universal Windows Direct offers a wonderful window. The whole staff was incredible! I would definitely recommend!
Business response:
Hi, Heather. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
universal direct was an amazing company from the salesman to the installers.
Business response:
Hi, Sharon. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 3,101 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.