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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The windows are beautiful and were a much needed update to our home. However, we aren’t pleased with how the company chose to respond after the installers broke the frame housing my wife’s college degrees.
Business response:
Hi Trent, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Parts of my customer experience were good, but there were several that were either frustrating or disappointing.
Business response:
John, we are truly sorry to hear we did not exceed your expectations during your entire experience with us. If you wish to discuss your experience further to help us improve in the future, please contact us at customerservice@universalwindowsdirect.com to discuss further.^J
Business response:
Hi, Julian. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Everything was great except.....I did not get the discount or signage in my yard like we were supposed to 🤬 That was like a $600+ savings 🤬
Business response:
James, we appreciate your kind words regarding this experience with us. If you have any questions regarding your project, please reach out directly at 855.293.7813 for assistance.^J
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,583 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is open now. It will close at 8:00 p.m.