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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Timely and professional
Business response:
Hi Ted, we appreciate your feedback. Thank you for sharing your experience and trusting us with your home-improvement project.^JD
In most respects I was well pleased with Universal. They were quick to respond and emailed to keep me informed. Their price was the lowest of the four estimates I received. The windows were delivered in only seven weeks from the signing of the contract. The installer worked hard, replacing 12 windows in one day. Because of an injury he was unable to come back the next day as scheduled. I was not informed of this by Universal until I called them, a small glitch. Most of the windows look good and work well, a big improvement f... read more
Business response:
Hi, William. Thank you so much for leaving us a stellar review! If you would like to share additional feedback on how we could make your experience 5-stars, please feel free to reach out to us at CustomerService@universalwindowsdirect.com.^JD
We have gotten half of our windows installed and so far everything has been great.
Business response:
Thanks for your feedback, Melissa. It is greatly appreciated and if there's anything else we can do, please don't hesitate to reach out.^JD
Business response:
Hi, Customer In Kokomo,. Thank you so much for leaving us a stellar review! If you would like to share additional feedback on how we could've made your experience 5-stars, please share with us at CustomerService@universalwindowsdirect.com.^JD
Business response:
Hello, Customer In Noblesville,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Price-leadtime-labels not removed-quality comparable with others
Business response:
Thanks for your feedback, Sheila. If you would like to share how we can improve moving forward or discuss your experience, please feel free to contact us at CsutomerService@universalwindowsdirect.com.^JD
Business response:
Hello, Brad. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Customer In Indianapolis,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,205 reviews.
Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.