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Universal Windows Direct of Northern Chicago
- Windows Installation
- Buffalo Grove, IL
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
1007 Commerce Court, Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We have already recommended you!
During my sales process I received a decent quote that beat some other competitors I was working with. However the company seemed to be a bit unorganized because I kept getting calls from sales people after placing my order. I was never told by the sales rep that COVID was causing a delay in the order process and I had to wait a few extra weeks to before I was able to get the windows installed. They sent two installers who were able to complete the work successfully. However after they were done installing I later noticed on... read more
Business response:
We appreciate your feedback, Krista. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. - MS
Was a pleasure to work with until we noticed holes in every window and the soonest the company at could send someone out was 3 weeks. Holding everything up now
Business response:
Hi, David. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com! - MS
I was very happy with the whole process. From the time they came to quote me to the installing process.
Business response:
Hi, Billie. We are thrilled to learn that you had a positive experience with us! Please don't hesitate to reach out if you need anything! - MS
Business response:
Hi, Jaclyn. Thank you so much for leaving us a stellar review! - MS
Frequently asked questions about Universal Windows Direct of Northern Chicago
How is Universal Windows Direct of Northern Chicago rated?
Universal Windows Direct of Northern Chicago has a 4.7 star rating with 338 reviews.
When is Universal Windows Direct of Northern Chicago open?
Universal Windows Direct of Northern Chicago is open now. It will close at 3:00 p.m.