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Universal Windows Direct of Northern Chicago
- Windows Installation
- Buffalo Grove, IL
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
1007 Commerce Court, Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Was a pleasure to work with until we noticed holes in every window and the soonest the company at could send someone out was 3 weeks. Holding everything up now
Business response:
Hi, David. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com! - MS
I was very happy with the whole process. From the time they came to quote me to the installing process.
Business response:
Hi, Billie. We are thrilled to learn that you had a positive experience with us! Please don't hesitate to reach out if you need anything! - MS
Business response:
Hi, Jaclyn. Thank you so much for leaving us a stellar review! - MS
Business response:
Hi, Rashuun. We are thrilled to learn that you had a positive experience with us! Please don't hesitate to reach out if you need anything! - MS
I am happy with the quality of my new windows. The installation crew were awesome. Everything was spotless when the left. I want them to know that I appreciated their work. A job well done!! Their names were Gedas and Fermin. My problem is that I waited 16 weeks with little or no communication from the project manager. I realize that with Covid there were some delays in production. This was never communicated to me. Around the 14th week. I called and was told that obtaining the permit was now the delay and that I would have ... read more
Business response:
We appreciate your feedback, Rose, and apologize for the delays and lack of communication. We appreciate your business and hope to improve your experience working with us if you should need anything moving forward. - MS
Frequently asked questions about Universal Windows Direct of Northern Chicago
How is Universal Windows Direct of Northern Chicago rated?
Universal Windows Direct of Northern Chicago has a 4.7 star rating with 402 reviews.
When is Universal Windows Direct of Northern Chicago open?
Universal Windows Direct of Northern Chicago is open now. It will close at 8:00 p.m.