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Universal Windows Direct of Northern Chicago

4.1

About this business

Location details

1007 Commerce Court, Buffalo Grove, IL, 60089, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.1652 reviews
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Maria P.'s profile image
Maria P. 
2 years ago

Business response:

Hello, Maria. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Renee K.'s profile image
Renee K. 
2 years ago

Business response:

Hi, Renee. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Denis C.'s profile image
Denis C. 
2 years ago

Prices and installation 

Business response:

Hi, Denis. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD 

John R.'s profile image
John R. 
2 years ago

Over all we are satisfied with the windows. 

Business response:

Hi, John. Your feedback is highly appreciated. Thank you for the review! 

Mary K.'s profile image
Mary K. 
2 years ago

Business response:

Hello, Mary. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Joe B.'s profile image
Joe B. 
2 years ago

Business response:

Hello, Joe. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Matthew B.'s profile image
Matthew B. 
2 years ago

The only thing disappointing about my experience was that I had to call to get updates from UWD and each and every time I called I learned something new about my order/project. I might still be waiting for my windows if I hadn’t called. 

Business response:

Hi, Matthew. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Jessica M.'s profile image
Jessica M. 
2 years ago

Business response:

Hello, Jessica. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Rohit D.'s profile image
Rohit D. 
2 years ago

Business response:

Hello, Rohit. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Frequently asked questions about Universal Windows Direct of Northern Chicago

How is Universal Windows Direct of Northern Chicago rated?

Universal Windows Direct of Northern Chicago has a 4.1 star rating with 652 reviews. 

When is Universal Windows Direct of Northern Chicago open?

Universal Windows Direct of Northern Chicago is closed now. It will open at 8:00 a.m.