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uShip
- Transportation Services
- Austin, TX
About this business
Location details
708 Congress Ave, Edward Tips Building, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Omg!!!! Every single time I get out of the app to open something else and then come back it signs me out. Yes I've already e-mailed support and I've uninstalled and reinstalled the app
Business response:
Thank you for your review. We would like to hear more about the issue you are experiencing. Please email us at support@uship.com so we can continue to troubleshoot this issue. Your detailed feedback is greatly appreciated. - uShip Support
I don't believe in writing bad reviews but This app is complete garbage it constantly either freezes or wont let you enter. and if you leave the screen it makes you start over
Business response:
Thanks for your review, Brian. We would like to help address these issues if we can get more specific detail about when you're experiencing them. Please email us at support@uship.com so we can troubleshoot this issue. - uShip Support
The app works well enough, but the constant need to reauthenticate/ sign is makes it a major pain. Product team, persist the log in for at least 36 hours since that's how long the standard bid runs for.
BEWARE: U-Ship does not vet the drivers, hence they have no information who they are. I had a motorcycle stolen by a U-Ship transporter, and U-Ship has done next to nothing to help recover it! This is an obvious loop hole that will inevitably be taken advantage of by criminals. Severely disappointed with what could have been a great app for people to use.
Business response:
Thanks for reviewing our app, Tim, and we apologize for your experience. We see that you're working with our escalations support team on next steps. -uShip Support
Everytime I enter my info for an order to ship, it restarts and I have to fill everything in again! I've spent an hour trying to fill in info that should have taken me 10 min. Then I gave up!!!
Business response:
Thanks for your review, Tay. We would like to help resolve this. Can you contact us at support@uship.com so we can follow up with some additional questions. We're really hoping to resolve this sort of experience and think we can help to address this! - uShip Support
Im not having good luck w your app, it's not giving me notifications. I can't return messaged.
Business response:
Thanks for the review, Stephene. I believe we can help address these concerns. While some actions on the app will deliver notifications, we may need to look at specifically which notifications you expected. Email us at support@uship.com. We are happy to help meet these expectations or assist you with achieving your shipping needs. - uShip Support
App is not good
Business response:
Thanks for your review, Tashia. We would love to hear more about your experience using the app so we can identify and address any issues you're experiencing. If you're willing to email us at support@uship.com with some specifics we will work with you on making improvements. You can also visit help.uship.com to see some app FAQs. -uShip Support
It is so annoying the sign in process for this app! No click and paste. It forgets me every time I open it. For God sake you are owned by Facebook...
Horrible horrible horrible! Bring back the old app!!!
Frequently asked questions about uShip
How is uShip rated?
uShip has a 4.1 star rating with 8,964 reviews.
When is uShip open?
uShip is closed now. It will open on Monday at 9:00 a.m.