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Vacaville Memory Care
- Assisted Living Facilities
- Vacaville, CA
About this business
Location details
431 Nut Tree Rd, Vacaville, CA, 95687, United States
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Management and ownership changed during May 2015. What was once a very good community care facility completely changed and not for the better. North Star the new management company reduced staffing and programs without notifying the families of the residents. The staff were given two to three days notice. Changes were implemented on 6/1/15. The whole atmosphere changed from positive to negative. North Star admitted at a family meeting that they made a serious mistake and stated the care and service would be improved. After a... read more
Business response:
Thank you for bringing this to our attention. We are sorry to see your negative review.
If you care at all for the person you are thinking of placing into a full care facility, DO NOT LET THEM STAY ONE DAY AT COURTSIDE COTTAGES. The executive director, [removed] only cares about the bottom line and not the patients or the staff. If you visit Courtside, pay attention to two things; notice that not one patient is wearing glasses or hearing aids (both of which are important stimulus for dementia patients); also, notice that not one patient is involved in any kind of activities (walking, arts and crafts, etc.). All... read more
Business response:
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (707) 474-3075. We hope to hear from you to resolve this matter.
Frequently asked questions about Vacaville Memory Care
How is Vacaville Memory Care rated?
Vacaville Memory Care has a 4.7 star rating with 294 reviews.
When is Vacaville Memory Care open?
Vacaville Memory Care is open now. It is open 24/7.