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Vacaville Memory Care
- Assisted Living Facilities
- Vacaville, CA
About this business
Location details
431 Nut Tree Rd, Vacaville, CA, 95687, United States
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So far everything is going well for my mother since her move to this community. This is a nice safe community for her and her needs. I'am very pleased with all the staff. They seem to know what they are doing when it comes to caring for her and her needs. They have been very friendly and helpful. Her move here has provided the family a peace of mind knowing she is safe, and in good hands. This is a community I would recommend overall.
Business response:
Hello , thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.
The Courtside Cottages had a beautician on site. They offered a variety of activities like stretching classes, a gardening Club, and Pet-focused programs. The tour guide said that they would make sure that the residents care needs would be met. The staff met along the tour were all attentive and i got to see the whole community including the rooms and dinning room.
Business response:
Thank you for your positive 5 star review. Your opinion is very important to us. We are very proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! We have a Facebook page with pictures of our residents and their interesting activities. (The link to the Facebook page is on our website).
i would recommend it we looked at other places this is a real cottage they have very good staff they prepare the food there on site most dont the views are great the staff is very helpful very staffed facility they have good people there all ways on time to help with any of their needs my mom loves it there
Business response:
Hi there! We're so happy we were able to help you out!
Rocky start but mom has adjusted well and the care is wonderful and consistent. They have been very supportive.
Business response:
Hello, we're happy to hear you had such a positive experience with our team!
They have activities going on here at Cottages everyday. The cost is about $4,000 a month. They have been in business for about 8 years. They have different cottages for different levels of needs, so it is nice because your loved one is placed with residents of similar abilities. Would have chose this community but it was not conveniently located for us.
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Vacaville. Thank you again, we hope you have a wonderful day!
They were not as bad as other communities but their atmosphere was depressing. It was relatively dark and gloomy. They literally are cottages and depending on what level of care are needed depend on the cottage. The level 5 cottage was really depressing every resident was in a wheel chair just slumped over. Just did not have a good feeling to it.
Business response:
Dear Visitor, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our community!
Staff is friendly and caring. Like the smaller cottages. More of a home feel than a facility. The activities are ok but not as advertised. The food is not very good at all. My mom complains about it daily.
Business response:
Hi Ch, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
We don't like the staff turnover. I am concerned that the staff are over worked and underpaid and I am concerned that with all of the money we are paying goes that it is not going caregivers that do all of the hard work. It is a good place for the elderly. They do the best that they can there. We visited other places and we chose this one because is was homelike, we liked the cottages, and it was not too big and too overwhelming for the residents, The food is good with variety.
Business response:
Hello, we really appreciate your feedback!
They can improve on the management system from the top down. There were moments when I saw good care being given to people by the staff, but it's just managed poorly. No communication and no follow through. I like the staff, just not the management.
Business response:
Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Pacifica Senior Living Vacaville
Frequently asked questions about Vacaville Memory Care
How is Vacaville Memory Care rated?
Vacaville Memory Care has a 4.7 star rating with 294 reviews.
When is Vacaville Memory Care open?
Vacaville Memory Care is open now. It is open 24/7.