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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I loved the service at Vandergriff! Chris went over and beyond his duties to make sure my car was safe for me to drive and got me taken care of very fast. I had a wonderful first experience in taking my car there. I truly felt like a valued customer! Customer service was amazing!
Business response:
Thank you for the fantastic review! We're thrilled to hear that Chris went above and beyond to ensure your car was safe and that you had a great experience with us. We're so glad you felt valued, as that's exactly what we strive for. We look forward to taking care of you and your car again in the future!
The onsite buying experience was great. The team was friendly and efficient. However, all pending items following the sale have been unresolved.
Business response:
Thank you for your feedback! We're glad to hear that your onsite buying experience was great and that our team was friendly and efficient. We apologize for any unresolved issues following the sale and appreciate you bringing this to our attention. Please feel free to reach out to our General Manager, Chris Snyder, at CSnyder02@vtaig.com or by phone at 817-299-2010. Thank you.
KC does an excellent job of staying on top of your request and making sure it is perfect!!!!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that KC provided you with exceptional service. Our team strives for perfection, and it's great to know we hit the mark for you. Your support means a lot to us!
Maui was amazing. Amazing customer service!!!
Business response:
Thanks for your fantastic review! We're thrilled to hear you had an amazing experience with us in Maui. Our team works hard to provide great service, and it's wonderful to see it recognized. Hope to see you again soon!
Work done while we waited. We were kept abreast of what was going on. After a check of the car was done, we were told what was found and what needed to be performed and what could wait. Pleasant experience.
Business response:
Thank you for sharing your positive experience with us! We're glad to hear that you were kept informed throughout the process and that we could provide clear insights into your vehicle's condition. We strive to make every visit as smooth and transparent as possible, and we appreciate your trust in us. Looking forward to serving you again in the future!
The service was excellent in terms of reception and service.
Business response:
We're thrilled to hear that you had an excellent experience with our reception and service. Your feedback means a lot to us, and we're committed to maintaining that standard for all our customers. Thank you for your kind words!
I had an appointment for an oil change and tire rotation. Everything went very smoothly and it only took 30 minutes.
Business response:
Thank you for your feedback! We're thrilled to hear that your oil change and tire rotation went smoothly and that we were able to complete it in a timely manner. We always aim to make your service experience as efficient and convenient as possible. We look forward to assisting you again in the future!
Professional, fast! Best dealer service experience I've had in a long time
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you had a professional and speedy experience with us. Our team works hard to provide top-notch service, and it's great to know that it made a positive impact. We look forward to seeing you again!
Always friendly and reliable maintenance.
Business response:
Thank you for your kind words! We're thrilled to hear that you appreciate our friendly and reliable service. Your satisfaction is our priority, and we look forward to continuing to meet your maintenance needs.
Vandergriff Honda has a 4.5 star rating with 13,407 reviews.
Vandergriff Honda is open now. It will close at 9:00 p.m.