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1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Friendliness and low key manner of the salesman and the lady handling the financing of the purchase of the 2025 CRV.
Business response:
Thank you for sharing your experience! We're thrilled to hear that our sales team and financing staff made your purchase of the CR-V a positive and comfortable experience. We truly appreciate your feedback and look forward to serving you again in the future!
Chris and Honda always deliver quality service
Business response:
Thank you for your great feedback! We're thrilled to hear that Chris and the team consistently provide you with quality service. We appreciate your trust in us and look forward to continuing to serve you!
Engine oil was half way below the max mark on the dip stick. Had to top it up as am busy to bring it to the shop.
Business response:
We're sorry to hear about the issue with your engine oil. This is not the level of service we strive to provide, and we appreciate you bringing it to our attention. We would like to address this matter directly and ensure it is resolved. Please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can look into this further. We appreciate your understanding and the opportunity to make things right.
The service department does a great job, but it took three months to get the parts in for my recall.
Business response:
Thank you for sharing your feedback. We're glad to hear that you're happy with the service provided by our department. We understand that waiting for parts can be frustrating, and we sincerely apologize for the extended wait time on your recall. We are constantly working to improve our processes and availability of parts, and we appreciate your patience throughout this situation. If you need any further assistance, please don't hesitate to reach out to us!
Fast, accurate, and correct work done. I highly recommend Vandergriff Honda. If you get the pleasure to work with Hung, tell em I sent ya. Great guy.
Business response:
Thank you for your kind words and recommendation! We're thrilled to hear that you had a fast, accurate, and positive experience with us. We're especially glad that Hung made such a great impression, and we'll be sure to pass along your message. We truly appreciate your support and look forward to serving you again in the future!
The service provided for my Honda Pilot was outstanding and efficient. Mr. Chris Lapid was excellent and courteous in his assistance with the service. Thank you for the consistency and quality of work.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that the service for your Pilot was outstanding and efficient. We're also glad to know that Chris Lapid provided excellent and courteous assistance. Consistency and quality are our top priorities, and we truly appreciate your kind words. We look forward to serving you again!
David was very polite and knowledgeable. He represents Honda very well!
Business response:
We're so glad to hear that David made a positive impression with his politeness and knowledge. He truly takes pride in providing exceptional service, and we're proud to have him on our team. Thank you for your kind words, and we look forward to serving you again!
Guy was excellent!! He was very patient and understanding about my situation of being older and retired.
Business response:
We're so glad to hear that Guy was able to assist you with patience and understanding. He truly values providing a supportive and considerate experience for all of our customers. Thank you for sharing your positive feedbackwe appreciate you taking the time to let us know about your experience!
The service member was very helpful. I went in for an oil change and he even made sure that I was aware of a recall and they were able to take care of that as well. Wonderful service
Business response:
Thank you for your wonderful review! We're so glad to hear that our service member was helpful and proactive in making sure your oil change was completed, as well as addressing the recall. Providing thorough and attentive service is important to us, and we're happy that your experience reflected that. We appreciate your kind words and look forward to assisting you again!
Vandergriff Honda has a 4.5 star rating with 13,655 reviews.
Vandergriff Honda is open now. It will close at 9:00 p.m.