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Vandergriff Honda

4.5

About this business

Location details

1104 W. I-20, Arlington, TX, 76017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.513,711 reviews
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2013 HONDA CIVIC EX Owner's profile image
2013 HONDA CIVIC EX Owner 
2 months ago

slow service with little communication 

Business response:

Thank you for taking the time to share your feedback. We understand your frustration and are sorry to hear that you are dissatisfied with your experience. Please contact our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can discuss your experience further and work towards a resolution. 

2023 HONDA PILOT TOURING Owner's profile image
2023 HONDA PILOT TOURING Owner 
3 months ago

Hung Vo was very helpful and gave a great services!!! 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear that Hung Vo provided you with excellent service. Your positive experience means a lot to us at Vandergriff Honda! 

2023 HONDA ODYSSEY TOURING Owner's profile image
2023 HONDA ODYSSEY TOURING Owner 
3 months ago

Good service regular updates 

Business response:

Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the quality service and consistent communication throughout your time with us. Keeping our customers informed with regular updates is something we take pride in, and it's wonderful to know this made a positive difference for you. Your feedback means a lot to our team, and we look forward to continuing to provide you with the same level of excellent service. 

2023 FORD F150 RAPTOR Owner's profile image
2023 FORD F150 RAPTOR Owner 
3 months ago

They were very friendly I had a good experience thank you 

Business response:

Thank you for the kind words about our friendly service! We're thrilled you had a positive experience and appreciate you choosing Vandergriff Honda. We look forward to serving you again! 

2024 CHEVROLET BLAZER 3LT Owner's profile image
2024 CHEVROLET BLAZER 3LT Owner 
3 months ago

Excellent Service. Nice atmosphere in service center waiting area. 

Business response:

Thank you for your review! We're delighted you experienced excellent service and enjoyed our comfortable waiting area. Your positive feedback means a great deal to our team at Vandergriff Honda. We appreciate you sharing your experience and look forward to serving you again! 

2018 HONDA CR-V TOURING Owner's profile image
2018 HONDA CR-V TOURING Owner 
3 months ago

My service advisor was great. She kept me informed and did an excellent job. She is the best I've had! 

Business response:

Thank you for the wonderful feedback about your service advisor! We're thrilled she provided excellent communication and made such a positive impression. Your recognition of her dedication means so much to us. 

2023 HONDA ACCORD HYBRID SPORT Owner's profile image
2023 HONDA ACCORD HYBRID SPORT Owner 
3 months ago

Hai was very helpful and explain the service and kept me updated. 

Business response:

We are grateful for your wonderful feedback about your service experience. It's fantastic to hear that our team member provided such thorough explanations and kept you well-informed throughout the process. Your comments about the helpful service and clear communication truly mean a lot to us at Vandergriff Honda. We appreciate you taking the time to share your positive experience. 

2024 HONDA HR-V LX Owner's profile image
2024 HONDA HR-V LX Owner 
3 months ago

Casey not so accomodating she is so busy with other staff not the customer she is handling. 

Business response:

Thank you for sharing your concerns about your recent experience with us. We understand how important it is to receive focused attention and feel valued as a customer. Your feedback about feeling overlooked while being assisted is something we take seriously, as every customer deserves our full attention during their visit. We strive to provide attentive service that makes each customer feel like our top priority. Your input helps us identify areas where we can better train our team to balance multiple responsibilities while... read more

2016 HONDA ACCORD EX Owner's profile image
2016 HONDA ACCORD EX Owner 
3 months ago

Good service. Just a little pricey, as it's a dealership. 

Business response:

We are honored to receive your positive feedback about your service experience with us. It's wonderful to hear that you found our service quality to be good and that we were able to take care of your vehicle properly. We understand that pricing can be a consideration, and we appreciate your recognition that our rates reflect the comprehensive dealership services we provide. Your satisfaction with the service you received means a great deal to our team, and we look forward to continuing to serve you and your vehicle in the fu... read more

Frequently asked questions about Vandergriff Honda

How is Vandergriff Honda rated?

Vandergriff Honda has a 4.5 star rating with 13,711 reviews. 

When is Vandergriff Honda open?

Vandergriff Honda is closed now. It will open tomorrow at 9:00 a.m.