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Vandergriff Honda
- Car Dealers
- Arlington, TX
About this business
Location details
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mr. Hung Ho, the service advisor went above and beyond to explained and addressed all my questions and concerns about the services of my Honda Civic.
Business response:
We are thrilled to hear about your wonderful experience with our service team. It sounds like our service advisor provided exceptional care by thoroughly explaining everything and taking the time to address all of your questions and concerns regarding your Civic's maintenance. We truly value customers who take the time to share their positive experiences, and it means so much to know that you received the detailed attention and outstanding service you deserve. Your feedback helps us continue delivering the high-quality exper... read more
Knowledgeable Fast easygoing
Business response:
We are ecstatic to hear about your positive experience with our team! It's wonderful to know that you found our staff's expertise helpful and that we were able to provide you with efficient service in a relaxed environment. Your feedback about the smooth and straightforward process means a great deal to us at Vandergriff Honda. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you in the future.
Excellent customer service! Service Representative explained everything that was being done.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our service team provided you with outstanding support and took the time to thoroughly explain each step of the process. Your experience reflects our commitment to clear communication and exceptional care for every customer. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence in the future.
I didn't have an appointment, but Mr. Guy made sure that I was taken care of. He was polite, courteous and explained everything perfectly.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It's fantastic that you received such excellent care even without an appointment. Having someone who is both polite and courteous while taking the time to explain everything clearly makes all the difference in providing exceptional service. Your feedback about the thoroughness and professionalism you experienced truly means the world to us. Thank you for choosing Vandergriff Honda and for taking the time to share your positive experience!
Our service agent was very nice and explained everything, very detailed.
Business response:
We are elated to hear about your positive experience with our service team. It's wonderful to know that your service agent provided such thorough explanations and took the time to walk you through everything in detail. We truly value customers like you who appreciate the care and attention our team puts into delivering exceptional service. Your feedback means so much to us at Vandergriff Honda, and we look forward to continuing to serve you for years to come.
Excellent Service and service advisor Chris!!!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your recognition of the outstanding service you received means the world to us. It's fantastic to know that Chris provided you with such exceptional care and support during your visit. We take great pride in delivering excellent service to every customer, and feedback like yours reinforces our commitment to maintaining these high standards. Thank you for taking the time to share your positive experience with Vandergriff Honda - it truly makes o... read more
Great service advisor. Good dealership.
Business response:
Thank you for sharing your positive experience with our service advisor and team. We truly appreciate your kind words about the quality of service you received. Your satisfaction with both the individual attention and overall dealership experience means a great deal to us at Vandergriff Honda. We're delighted that we could provide you with the excellent service you deserve and look forward to continuing to serve you in the future.
Personal and professional with high expectations!!
Business response:
We are delighted to hear about your wonderful experience with us. Your recognition of our team's dedication to being both personal and professional truly means everything to us. We understand how important it is to maintain high standards, and we're honored that we were able to meet your expectations. Thank you for taking the time to share your positive feedback - it motivates our entire team at Vandergriff Honda to continue delivering exceptional service to every customer who walks through our doors.
I gave the rating a 4 due to the amount the repair , the customer service Adviser, said the repair would be. And when I picked of my vehicle and went to the cashier to paid for the repair, that amount was higher than the customer Service Advise quoted me when I arrived in the service department and gotten the quote for the Transmission service they were going to do, when I dropped my vehicle off. Also, I was going to give a 3 stars due to the condition of Ubers, vehicle wasDirty, carpet& seats.
Business response:
We are pleased to hear about your experience with our transmission service. We understand your concern regarding the pricing difference between the initial quote and the final amount at checkout. Price transparency is important to us, and we recognize how unexpected changes can impact your experience. We also appreciate you sharing your feedback about the condition of the courtesy vehicle, as maintaining clean and comfortable transportation for our customers matters to us. Your input helps us identify areas where we can impr... read more
Frequently asked questions about Vandergriff Honda
How is Vandergriff Honda rated?
Vandergriff Honda has a 4.5 star rating with 14,010 reviews.
When is Vandergriff Honda open?
Vandergriff Honda is open now. It will close at 9:00 p.m.