This profile has been claimed by the business owner or representative.
1104 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Friendly service reps, offered free drink at cafe, drive to mall because my service was lengthy, comfortable area to relax.
Business response:
Thank you for sharing your experience! We're so happy to hear that you enjoyed the friendly service and the amenities we offer. It's great that you were able to relax and make the most of your time with us. We appreciate your feedback and look forward to welcoming you back for your next visit!
Very informative and great customer service.
Business response:
Thank you for your kind words! We're pleased to hear that you had a great experience and found our service informative. Providing excellent customer service is always our goal, and we appreciate you taking the time to share your feedback.
Excellent service and a great service advisor.
Business response:
Thank you for your positive review! We're glad to hear you had an excellent experience and that our service advisor took great care of you. We truly appreciate your feedback and look forward to assisting you again soon!
Good service and got in and out at a decent time for the service I booked + I was in need of a oil change and got that done in addition to the original service need.
Business response:
Thank you for your feedback! We're glad to hear that your service was completed in a timely manner and that we were able to take care of your oil change in addition to your original service needs. We appreciate you choosing us for your vehicle's care and look forward to assisting you again in the future!
Friendliness and low key manner of the salesman and the lady handling the financing of the purchase of the 2025 CRV.
Business response:
Thank you for sharing your experience! We're thrilled to hear that our sales team and financing staff made your purchase of the CR-V a positive and comfortable experience. We truly appreciate your feedback and look forward to serving you again in the future!
Chris and Honda always deliver quality service
Business response:
Thank you for your great feedback! We're thrilled to hear that Chris and the team consistently provide you with quality service. We appreciate your trust in us and look forward to continuing to serve you!
Engine oil was half way below the max mark on the dip stick. Had to top it up as am busy to bring it to the shop.
Business response:
We're sorry to hear about the issue with your engine oil. This is not the level of service we strive to provide, and we appreciate you bringing it to our attention. We would like to address this matter directly and ensure it is resolved. Please reach out to our Service Director, Ricky Sandoval, at RSandoval01@vtaig.com so we can look into this further. We appreciate your understanding and the opportunity to make things right.
The service department does a great job, but it took three months to get the parts in for my recall.
Business response:
Thank you for sharing your feedback. We're glad to hear that you're happy with the service provided by our department. We understand that waiting for parts can be frustrating, and we sincerely apologize for the extended wait time on your recall. We are constantly working to improve our processes and availability of parts, and we appreciate your patience throughout this situation. If you need any further assistance, please don't hesitate to reach out to us!
Fast, accurate, and correct work done. I highly recommend Vandergriff Honda. If you get the pleasure to work with Hung, tell em I sent ya. Great guy.
Business response:
Thank you for your kind words and recommendation! We're thrilled to hear that you had a fast, accurate, and positive experience with us. We're especially glad that Hung made such a great impression, and we'll be sure to pass along your message. We truly appreciate your support and look forward to serving you again in the future!
Vandergriff Honda has a 4.5 star rating with 13,407 reviews.
Vandergriff Honda is closed now. It will open at 9:00 a.m.