Vertical Chimney Care

Katie G. 

on Birdeye

2 years ago

This is the second time we had Tom out to our place for a follow-up service he recommended from our first inspection visit. Tom and Vince were professional, quick, even took our old grate away after replacement. They painted everything black and it looks very sharp now. They tested the fireplace prior to leaving which also helped get rid of the paint fumes. They cleanup and were out before I knew it. Professional, on time, friendly, and didn’t try to up sell me on a more expensive repair (I appreciate that as a customer). No... read more

Steph M. 

on Birdeye

3 years ago

We had vertical chimney replace are chase cover . They have reasonable prices but there sales reps don’t follow thru and it’s a lot of phone calls . It took them 3 times to get are order and job done. The first time they came with the wrong side. The second time the previous crew measured wrong . Each time they screwed it up they said it would take a couple days to get it in , it took weeks . The third time they came out they got it right . The crew was great , did a fantastic job and cleaned up after the job . The sales rep... read more

Mark S. 

on Birdeye

3 years ago

professional and hardworking from start to finish. they also added an educational touch to the process which was important to us. would work with them again, no question 

Jerry T. 

on Birdeye

3 years ago

Job completed as scheduled. Communication with team and office was satisfactory. My only complaint was that the gutter was filled with small pieces of masonry scrap. I was not aware of this until I went to the roof to find out why the gutter was overflowing and plugged.  

Mary F. R. 

on Birdeye

3 years ago

David did a great job! I feel much better knowing my chimney is safe and repaired properly. My only complaint is that they did not supply me with photos of the work performed when the job was completed as they did prior to assessing the damage. 

Marie M. 

on Birdeye

3 years ago

Tom and his assistant were very polite and thorough with their assessment, explanation and quote.  

Cynthia F. 

on Birdeye

3 years ago

I have always been happy with the service this fine company has provided. Isaiah and his trainee were professional and courteous. And... they did a darned good job! I received a 30 minutes "heads-up" call, which is a helpful enhancement to the whole process. I recommend Vertical Chimney Care to all fellow fireplace lovers. :) 

Cheryl Gray M. 

on Birdeye

3 years ago

It was a pleasure to have Randy and Jimmy in our home to sweep our chimney! We are long time customers even before your name change when you were Early Times! This is really the first time anyone spent this much time with us and help us figure a few things out! Randy was very knowledgeable when it came to fireplaces, and we will definitely ask for him by name for next years sweep! 

William M. 

on Birdeye

3 years ago

The mason and his helper were fantastic. Beautiful job on a rebuild from the roof up on chimney. On the other hand, the people the schedule the workers are very unresponsive. I paid for half the job last year. On 3 separate occasions I was called and told the mason would be there and NEVER showed up. Did not get a call telling me they would not be there. I called the office on at least 3 occasions to set up scheduling and was told by the office girl, who was very helpful, I would get a call back. Never did. Scheduling ... read more