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Veterinary Emergency & Specialty Hospital
- Emergency Pet Hospital
- South Deerfield, MA
About this business
VESH provides emergency and advanced specialty care for your pet in a caring and compassionate environment VESH offers 24-hour emergency veterinary care and hospitalization, and works closely with primary care veterinarians to provide their patients with exceptional specialty care including advanced diagnostics, Critical Care, Internal Medicine, Ophthalmology and Surgery services. Since we opened in 2006, pet owners from Western Massachusetts, southern Vermont and New Hampshire, Connecticut, and Upstate New York have come ... read more
Location details
141 Greenfield Road, South Deerfield, MA, 01373, United States
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RecommendedProfessionalism, knowledgeable and caring staff.
Business response:
Thanks so much, Faith!
Dr Johnson saved our dogs life!! The staff is very polite and they love our Fozzy boy. I trust them and appreciate all the work and help they’ve given to keep Fozz in recovery and on the road to being healthier. Thank you, thank you. ❤️
Business response:
Thank you so much, Katherine! We definitely adore little Fozzy - he is an absolute sweetheart. Give him a snuggle from all of us!
When my dog was hit by a car, I brought him to my VET. He stabilized the dog, and send me to this place. I got a very calming 'Don't worry, we got this.' impression from them.
Business response:
Thanks for your support, Donald. We hope that sweet Swaggy is doing well at home!
For emergency help with your animals, this place is great. The staff was friendly and while the wait was very very long, that is understandable under the circumstances and that is the case with an emergency facility. They must take animals based on their needs. However, I did have a few issues. I did find their written instructions and the labels on the medication didn't match. How often to give medication was different. I called and they let me know which was correct. Those kinds of mistakes could be deadly. Also ... read more
Business response:
Hi Scott, thank you so much for your feedback. I am sorry to hear that some of the instructions were wrong or unclear. We truly do hold ourselves to a high standard for our care sincerely apologize that we have fallen short in the post-visit communications. We are going to definitely have our management team look into your concerns.
We are dog sitting, so we are not familiar with dog issues. Our granddog was suffering from an itch, biting and scratching herself raw. We couldn't let her suffer. We called numerous vets and finally we were directed toward VESH. From our initial phone call instructing us on their Covid procedures to the call alerting them to our arrival to the triage assessment in the car to collecting her for treatment to the phone call from the Doctor, the staff was professional, incredible and knowledgeable! Everyone was kind to her (and... read more
Business response:
Thank you so much, Ann!
My Pomeranian is seeing Dr. Nancy Morris, the cardiologist at VESH. I cannot say enough about how wonderful she and everyone else there has been. Now with COVID-19, the hospital has gone to curbside pickup, but they will call you while you are out in your car, and discuss everything with you.
Business response:
Thanks so much, Debrah. We truly appreciate your support!
amazing staff!!! wait times are long right now but given the current situation is understandable. staff is patient and reassuring
Business response:
Thanks so much, Seanna! Give your little munchkin a kiss from all of us
My Smokey was in need of an ICU on saturday for diabetes. We discovered, too, that he has kidney issues. Three days in their ICU and I was able to take him home. Two days later I called them, hysterical, not knowing what to do. The receptionist patched me through to an ICU nurse who talked me down from my overwhelmed state, enough to be able to better care for and assess Smokey's condition. He may not be with me for much longer, given his age (16) and his health conditions, but VESH has helped to give me a little more t... read more
Business response:
Thank you very much for your support, Trish, we truly appreciate it. Whenever anything is happening with our little furry loved ones it can become so distressing and we know just how hard that can be on pet parents. We are glad that we were able to care for Smokey (and you!) in your time of need.
Huge thank you to the technicians and vets who took care of our sweet Rosco. Their compassion and empathy went above and beyond. Although we wish there was something someone could have done to save our sweet old boy, they certainly gave us all the info we needed to make an informed and thoughtful decision. I can’t say enough about the care everyone showed both Rosco and us. Thank you from the bottom of my heart. ❤️ Here’s a picture of Rosco in his younger days...
Business response:
We appreciate your kind words and support, Sheri. We are very sorry for the loss of your sweet boy Rosco. He was a very handsome and well-loved boy!
Frequently asked questions about Veterinary Emergency & Specialty Hospital
How is Veterinary Emergency & Specialty Hospital rated?
Veterinary Emergency & Specialty Hospital has a 4.9 star rating with 2,034 reviews.
When is Veterinary Emergency & Specialty Hospital open?
Veterinary Emergency & Specialty Hospital is open now. It is open 24/7.