This profile has been claimed by the business owner or representative.
Veterinary Emergency & Specialty Hospital
- Emergency Pet Hospital
- South Deerfield, MA
About this business
Location details
141 Greenfield Road, South Deerfield, MA, 01373, United States
Get directions
RecommendedI am a first time dad to Ruthie my puppy. I rushed over because her eyes and muzzle were swelling. The whole staff was amazing, kind and so helpful to my sick baby and to me the nervous dad. I can’t thank you enough. I would recommend you to everyone.
Business response:
Thanks so much for your kind words, Charlie. Having a new puppy can definitely be nerve-racking and we are glad that we were able to help ease your worries. We are glad that sweet little Ruthie is doing better. Give her a snuggle from all of us!
RecommendedMy sweet 17 year old dog needed to be euthanized today. VESH was amazing in taking on this role. They fast track you for this type of visit, which limits wait time. This was important because my girl was in pain. The were very compassionate and let me know of every step taking place before it happened. They allowed two of us in the room and gave us space and time to grieve. They didn't rush the process. The form and technique of euthanasia used for my dog helped her to pass peacefully, she just went quietly to "sleep" wi... read more
Business response:
Thank you very much for your kind words, Cindy. We are very sorry for the loss of your beloved friend and are glad that we were able to be there to help make the process and comforting as possible for you and your sweet girl. Our thoughts are with you and your family during this time of sorrow.
RecommendedVery nice vet, thorough exam, clear recommendations for care at home.
Business response:
Thanks for your kind words, Susie! We hope that Cinco is feeling much better these days.
Recommendedthank you very much for your services. our dog Molly was and adventurous dog and loved hunting with her daddy. having her go out in style outside was very peaceful for her and being outside with her loved ones was what she would have wanted. thank you again at this sad time
RecommendedProfessionalism, knowledgeable and caring staff.
Business response:
Thanks so much, Faith!
RecommendedDr Johnson saved our dogs life!! The staff is very polite and they love our Fozzy boy. I trust them and appreciate all the work and help they’ve given to keep Fozz in recovery and on the road to being healthier. Thank you, thank you. ❤️
Business response:
Thank you so much, Katherine! We definitely adore little Fozzy - he is an absolute sweetheart. Give him a snuggle from all of us!
RecommendedWhen my dog was hit by a car, I brought him to my VET. He stabilized the dog, and send me to this place. I got a very calming 'Don't worry, we got this.' impression from them.
Business response:
Thanks for your support, Donald. We hope that sweet Swaggy is doing well at home!
RecommendedFor emergency help with your animals, this place is great. The staff was friendly and while the wait was very very long, that is understandable under the circumstances and that is the case with an emergency facility. They must take animals based on their needs. However, I did have a few issues. I did find their written instructions and the labels on the medication didn't match. How often to give medication was different. I called and they let me know which was correct. Those kinds of mistakes could be deadly. Also ... read more
Business response:
Hi Scott, thank you so much for your feedback. I am sorry to hear that some of the instructions were wrong or unclear. We truly do hold ourselves to a high standard for our care sincerely apologize that we have fallen short in the post-visit communications. We are going to definitely have our management team look into your concerns.
RecommendedWe are dog sitting, so we are not familiar with dog issues. Our granddog was suffering from an itch, biting and scratching herself raw. We couldn't let her suffer. We called numerous vets and finally we were directed toward VESH. From our initial phone call instructing us on their Covid procedures to the call alerting them to our arrival to the triage assessment in the car to collecting her for treatment to the phone call from the Doctor, the staff was professional, incredible and knowledgeable! Everyone was kind to her (and... read more
Business response:
Thank you so much, Ann!
Frequently asked questions about Veterinary Emergency & Specialty Hospital
How is Veterinary Emergency & Specialty Hospital rated?
Veterinary Emergency & Specialty Hospital has a 4.3 star rating with 2,794 reviews.
When is Veterinary Emergency & Specialty Hospital open?
Veterinary Emergency & Specialty Hospital is open now. It is open 24/7.