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VIK Complete Care at Lakeway

4.8

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Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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4.81,759 reviews
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Patricia R.'s profile image
Patricia R. 
2 years ago

The minute I stepped through the doors at VIK Emergency Center I was treated like royalty. They are so kind, caring and gentle here. The woman at the desk greeted me as if I was an old friend. The nurse who had just moved to TX from CT was just fabulous and very thorough. The X-ray guy was hilarious and did everything he could to get me to hold still. Dr. Hoe was as calm and nice as he has always been. I know I’m in good hands when I see his kind face. 

Business response:

Hello Ms. Raso, Thank you for taking the time to share your positive experience at VIK Complete Care at Lakeway. We're thrilled to hear that you received excellent care from our team and that everyone made you feel welcome and comfortable. We'll be sure to let our staff know that their efforts didn't go unnoticed. Please take care and thank you again. 

Jona K.'s profile image
Jona K. 
2 years ago

I got right in, they took some history on me and they ran strep, influenza and Covid tests on me. The doctor called me on Wednesday to see how I was feeling. I thought that was a nice touch. 

Business response:

Hello, Thank you for choosing VIK Complete Care at Lakeway for your healthcare needs. We appreciate your positive review and are delighted to hear that you had a great experience with our team. We take pride in providing top-notch medical care and follow-up services to our patients. Thank you for your trust in us. Please take care. 

Heather N.'s profile image
Heather N. 
2 years ago

Very professional and quick. 

Business response:

Hello Ms. Nelson, Thank you for taking the time to leave a review about your experience with VIK Complete Care at Lakeway! We're thrilled to receive a 5-star rating from you and are glad that you found our team to be very professional and quick in providing the care you needed. It's always our goal to exceed our customers' expectations, and we're happy to see that we accomplished that. We appreciate your business and hope to serve you again in the future if you ever need us again! 

Michael A.'s profile image
Michael A. 
2 years ago

Efficient and friendly staff. Excellent physician care. 

Business response:

Hello Mr. Ashley, Thank you for taking the time to share your positive experience with us at VIK Complete Care at Lakeway. We are thrilled to hear that our staff was efficient and friendly, and that our physicians provided excellent care. We take pride in providing high-quality healthcare services to our community. We appreciate your feedback and look forward to serving you again in the future if need be. 

Adeline P.'s profile image
Adeline P. 
2 years ago

May have missed something. 

Martha P.'s profile image
Martha P. 
2 years ago

Prompt, compassionate, professional and skilled care diagnosing and triaging treatment for acute appendicitis. 

Business response:

Hello Ms. Pucker, Thank you for taking the time to share your experience at VIK Complete Care at Lakeway. We are delighted to hear that our team provided you with prompt, compassionate, professional, and skilled care. Your positive feedback helps us to continue delivering exceptional service. We are always here to ensure your needs are met. Thank you again for choosing VIK Complete Care at Lakeway for your healthcare needs. Please get well soon. 

Betty W.'s profile image
Betty W. 
2 years ago

Went in with UTI. Was quickly diagnosed and treated. Great to have Vik in the neighborhood. 

Business response:

Hello Ms. Welch, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. We Love being in the neighborhood!! Hope you continue to feel better with every passing day. Thanks again! 

Leslee S.'s profile image
Leslee S. 
2 years ago

As always, promptly seen. Issues addressed. Prescriptions sent in to pharmacy. Back home healing in a couple of hours. 

Business response:

Hello Ms. Schneck, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. We hope you continue to feel better with every passing day. Thanks again! 

Alex P.'s profile image
Alex P. 
2 years ago

All the doctors good and professional and helpful to people 

Business response:

Hello, We really appreciate you taking the time to share your rating with us! We're grateful you chose our KLakeway location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 4.8 star rating with 1,759 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.