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VIK Complete Care at Lakeway

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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5.01,567 reviews
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Conner E.'s profile image
Conner E. 
a year ago

Great experience as always with Complete Care! The staff are always amazing! My son felt relaxed and comfortable during his stay even though he needed blood work performed. I highly recommend! 

Business response:

Hello Mr. Esmay, Thank you for taking the time to share your positive experience at VIK Complete Care at Lakeway. We're delighted to hear that both you and your son felt relaxed and comfortable during his visit, especially during a procedure like blood work. At VIK Complete Care, providing exceptional care and ensuring our patients' comfort is our top priority. We're thrilled that our staff lived up to your expectations and made your son's stay a great experience. We truly appreciate your recommendation and hope to contin... read more

Maricela S.'s profile image
Maricela S. 
a year ago

Terrific care! 

Business response:

Hello Ms. Sullivan, Thank you very much for taking the time to leave us a review! We are thrilled to hear that you had a terrific experience with us at VIK Complete Care at Lakeway. Your five-star rating means a lot to us, as we strive to provide top-notch care to all our customers. We are always here to help and open 24/7 for your convenience. Thanks again.  

Ana L.'s profile image
Ana L. 
a year ago

0 wait, staff was friendly and warm. And I was out of there with my prescription ready fill within 35 min. 

Business response:

Hello Ms. Lopez, We're thrilled to hear that you had a great experience at VIK Complete Care at Lakeway and we appreciate your kind words. It's always our goal to make sure our patients receive the highest quality of care in a timely manner. Thank you for choosing us for your healthcare needs. We hope you feel much better very soon. 

Carolyn W.'s profile image
Carolyn W. 
a year ago

Amazing staff. Very attentive and thorough. I would definitely recommend this facility. 

Business response:

Hello Ms. West, Thank you for your kind words about VIK Complete Care at Lakeway. We are happy to hear that our staff provided you with the care you needed and that you would recommend us to others. We appreciate your feedback and look forward to serving you in the future.  

SOPHIA T.'s profile image
SOPHIA T. 
a year ago

Fast service and friendly interactions. 

Business response:

Hello, Thank you so much for your kind review of VIK Complete Care at Lakeway. We're thrilled to hear that you had a positive experience with our team and that we were able to provide you with fast service and friendly interactions. Please don't hesitate to reach out to us at (512) 524-2290 if you have any further feedback or if there's anything else we can do for you in the future. Thanks again for choosing VIK Complete Care at Lakeway for your healthcare needs.  

Bonnie T.'s profile image
Bonnie T. 
a year ago

Everyone there was sweet and kind. You got me right back and ran tests. They even called my Rx In so I could leave there and pick them up and go home and rest. I highly recommend them. Bonnie Tunstall 

Business response:

Hello Ms. Tunstall, Thank you so much for taking the time to leave such a kind review for VIK Complete Care at Lakeway. We are thrilled to hear that our team provided exceptional and efficient care during your visit. We appreciate your recommendation to others and hope to have the opportunity to serve you again in the future if you need us.  

TROY C.'s profile image
TROY C. 
a year ago

The staff and the doctors were so friendly and accommodating. Made you feel like they have known you for years. Great experience and would recommend to everyone. 

Business response:

Hello Mr. Crochet, Thank you for taking the time to share your positive experience with us at VIK Complete Care at Lakeway! We are thrilled to hear that our staff and doctors were able to provide you with friendly and accommodating care. We take pride in making our patients feel like family and are glad to know that you felt this way. Thank you for recommending us to others! Please take care and get well soon. 

Beatriz E.'s profile image
Beatriz E. 
a year ago

Everyone was very nice. The service was very good. 

Business response:

Hello Ms. Elias, Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience with us at VIK Complete Care at Lakeway. We appreciate your kind words and look forward to serving you in the future if you need us. Thank you for choosing us for your healthcare needs.  

Patricia R.'s profile image
Patricia R. 
a year ago

The minute I stepped through the doors at VIK Emergency Center I was treated like royalty. They are so kind, caring and gentle here. The woman at the desk greeted me as if I was an old friend. The nurse who had just moved to TX from CT was just fabulous and very thorough. The X-ray guy was hilarious and did everything he could to get me to hold still. Dr. Hoe was as calm and nice as he has always been. I know I’m in good hands when I see his kind face. 

Business response:

Hello Ms. Raso, Thank you for taking the time to share your positive experience at VIK Complete Care at Lakeway. We're thrilled to hear that you received excellent care from our team and that everyone made you feel welcome and comfortable. We'll be sure to let our staff know that their efforts didn't go unnoticed. Please take care and thank you again.  

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 5 star rating with 1,567 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.