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Village on the Park Plano
- Assisted Living Facilities
- Plano, Texas
About this business
Just north of Dallas, in the welcoming little city of Plano, Texas, sits a warm and homey community where seniors aspire to live their best lives each day. Outside, you will be greeted by an endless blue sky and crisp, modern facade. Once you walk through our front doors, you will feel the familiar welcome of a true community where neighbors share stories over fresh morning coffee and retire to their private homes to relax at the end of a wonderfully busy day. We invite you to explore a new kind of Assisted Living community ... read more
Location details
3670 Mapleshade Ln, Plano, Texas, 75075, United States
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I recently had a conversation with the terrible manager of this place. I was told my Mom’s apartment floors will not be mopped and the bathroom will not be cleaned. I was rudely told they only do light dusting by [name removed]. We pay thousands for my Mom to live here. If she could clean her own bathroom and mop her own floors she wouldn’t need assisted living. We are looking for a new place ASAP with nicer management and better housekeeping. I’m disgusted.
I really liked this place and they used to take great care of my parents, Unfortunately, the management has really changed. Many staff have quit. The weekends are abyssmal. They hire temporary care staff. One temp care staff person had no idea how to transfer my parent from bed to wheelchair. My parent needs prompting and thank god I was in town because no food was brought to my parents room or anyone checked on them for god knows how long. Most residents live in fear of complaining or they will be asked to leave as several ... read more
The Village at Mapleshade should not be one ofyour considered places for your loved one. The advertise things they cannot provide and did to have a Medical Director at any time during our loved ones stay. The management would not take ownership of mistakes, medication mismanagement, and other issues such as not calling family when loved one fell and went to hospital. They constantly place blame on others and do not offer the things promised in their ads. Be wary of reviews - any company can post reviews on their on behalf. ... read more
Frequently asked questions about Village on the Park Plano
How is Village on the Park Plano rated?
Village on the Park Plano has a 4.5 star rating with 254 reviews.
When is Village on the Park Plano open?
Village on the Park Plano is open now. It is open 24/7.