Warthan Dermatology Center

Lou B. 

on Healthgrades

9 years ago

I have been a patient of both Molly and Mandy Warthan for 5 years now and I just turned 60. I am fair skinned and have issues with pre-cancerous skin issues and a few actual skin cancer spots. One was on my right upper cheek and was removed without issue and looks fine after healing. I have also had many other pre-cancerous moles removed and had the "blue light" address the "age spots" on my face. The Dr's are helping me address these issues every 6 months as I expect to live to 100 ! 

Anonymous 

on Healthgrades

4 months ago

I wasn’t brought back to exam room until 20 minutes after my scheduled appointment with no apology or explanation for delay. It was another wait until Dr. Mandy came into room.I paid by debit card and when I returned home to enter $50 copay in my checkbook, I noticed receipt showed $51.88. When I called office I was informed extra $1.88 was a “service charge”.I see many specialists and have NEVER been charged a service charge in addition to my copay.The amount is insignificant but the principle of a doctor’s office adding a ... read more

Anonymous 

on Healthgrades

a year ago

I came in with a 3 chief complaints and the PA told me to pick one chief complaint. The Physician Mandy did not even address the questions that i had and prescriptions were never sent. It should be a glorified beauty salon rather than a doctors office. This goes against every doctors code of conduct. 

Anonymous 

on Healthgrades

a year ago

I was blown away by the unprofessionalism and total lack of customer service. I guess I was a bother by checking in for my appointment with the front desk bc I interrupted her watching a show on her phone. Then I was handed 10 pages of paper work to fill out. They gave me a whole 15 seconds to complete them before calling me back where I had to finish them while trying to speak to the medical assistant. I have insurance but it does not cover dermatology visits. It was $375 just to walk in the door. I was there for some conce... read more

Anonymous 

on Healthgrades

a year ago

I liked the office location. The doctor is very nice and professional. I had to wait an hour and a half before seeing her. I was over charged for the services I received that day. The office visit was earlier this year and I am still waiting for a refund. The office was guessing from a piece of paper on what my portion was for the office visit and the freezing of some spots. Dr. Warthan is Tier I for my insurance and they were charging me a. Tier II copay. I also verified with my insurance that I only owed the lower amount f... read more

Anonymous 

on Healthgrades

2 years ago

Dr. Warthan is thorough and caring 

Anonymous 

on Healthgrades

3 years ago

It was the worst! I waited an hour: I was over charged. She seemed under the influence of something. She uses a 3rd party for billing but doesn’t allow them to handle her money and refunds. She does not provide refunds once you see your EOB and what insurance pays. I work in the medical field and this was the most atrocious, unprofessional experience I’ve ever had or seen. How she’s maintained her medical license is beyond me. 

Anonymous 

on Healthgrades

3 years ago

Literally the worst office. You'll wait for an hour in the waiting room and then another 45 minutes in the exam room. 

Cindy Thompson 

on Healthgrades

4 years ago

My visits were with the PA which were fine. HOWEVER, their acctg practices are awful. They required full deductible prior to any treatment, even though I knew I had met some or all of my deductible. So of course 3 months later I still do NOT have my return $$$. They told me it could take up to 8 weeks. This is absolutely absurd. I would not recommend this practice just because of this.