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WellNow Urgent Care
- Urgent Care
- Rome, NY
About this business
Location details
103 West Dominick Street, Rome, NY, 13440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Don't bother waiting the hour it takes to see the doctor just to have a general antibiotic and nose spray prescribed without any testing. I'm extremely prone to strep throat and went in thinking I would get tested. Now, instead of better I got significantly more ill. Not worth the visit and not worth the time. The north utica location is SLIGHTLY better. At least they test their patients.
Worst place to be seen if you actually need results and follow up. Went there for the COVID-19 antibody testing. System was safely set up, staff appeared friendly. Was advised to follow up for lab results online (through Boston Heart), kept checking, no results. After 1 week called WellNow, was told that Boston Heart is backed up and to just keep checking the website for the results. After another week and still no lab results, called back to the practice. Brittany told me that she heard that something happened to the COVID ... read more
Have now been there three times. Twice with family members and once now for myself. The facility is very nice. The support staff seemed competent. The providers were nice but in all 3 situations they were dead wrong with their diagnosis, and additional care and different tratment was needed. We will not be going back. I don't recommend anyone else does either.
Very disappointed. I took my 7 month old son there when I noticed he was sick. He was coughing had a fever. I was told the fever was from him teething and there was nothing to worry about. Two days later I woke up to my son having trouble breathing! I took him to the emergency room and found out my son had croup!!
My daughter was seen on 3/24/19 for a sore throat. We were in the room less than 15 minutes and told that we would be contacted about her throat culture results. No one ever called me with those results. Fast forward to today (4/15/19) and I just received a bill in the mail for $287. $207 for the "new patient visit", $50 "weekend or holiday charge" and $30 for the rapid strep test. We have two insurance companies. Neither were billed, though both are listed on the bill as valid policies. The guy at the desk copied bot... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.4 star rating with 761 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.