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WellNow Urgent Care

4.1

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Location details

1634 Gull Rd, Kalamazoo, MI, 49048, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.1872 reviews
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Dugan K.'s profile image
Dugan K. 
rating
7 years ago

Absolutely terrible experience. They showed up 10 minutes late to open, and have yet to call someone back now 40 minutes later. The experience has been so bad in fact it actually inspired me to download this app to give the poor review. 

S B.'s profile image
S B. 
rating
7 years ago

So slow. If you come here expect to wait. Been here for 1 1/2 hours. Only 2 people ahead of me when I arrived. 

Claire G.'s profile image
Claire G. 
rating
7 years ago

This place is the worst don't waste your time going here. The first time I went I had pink eye and I was given any drops to help what so ever even when I asked for them because I work at a daycare and needed to be able to go back to work as soon as possible. The second time I went I was trying to save time because I'm new to the area and don't have a doctor. I KNEW I had strep throat because half of my kids had it at school and I could barely swallow water or eat or sleep. I had body aches and a fever and a horrible headache... read more

Rebecca H.'s profile image
Rebecca H. 
rating
8 years ago

DO NOT GO HERE! The receptionist is an absolute nightmare. Went in for a #drugscreen. Waited a half hour before asking politely when I would be seen. She said, "In just a few minutes." Okay, I decided to ignore the curtness in her voice when she said it. Like I'm asking so much to know what the hold up is. I wait another half hour and ask. "Just a few minutes." I told her that I had been holding it for a while and that I really needed to use the restroom. "Just a few minutes." The third time I asked she finally explained... read more

Margo M.'s profile image
Margo M. 
rating
9 years ago

Where do I begin! Let's start with giving my son who is 4 the dose for an adult in a prescription. Thankfully the pharmacy red flagged it and refused to fill it. Then when I complained it was "Oops" type of explanation. We also experienced lost strep tests which resulted in no antibiotics that were needed and had to seek other medical attention. Never will I recommend this terrible medical facility. 

Carolyn S.'s profile image
Carolyn S. 
rating
10 years ago

I arrived at Hometown Urgent Care at 11:00 on a Saturday morning. There were approximately five people ahead of me. A woman who had just been seen came into the waiting room and was saying the doctor talked a lot. That's why such a long wait!! On the bright side at least he was thorough!!!!!!! I knew I was going to need an X-ray and was nervous because the doctor was taking so long, that I decided to leave after waiting an hour and a half and go to the ER. I was in and out of the ER faster than I would have been seen at ... read more

Johann B.'s profile image
Johann B. 
rating
10 years ago

Went here to have my ear checked and staff didn't know how to process the paperwork for walk in and the place seemed generally disorganize. Left before see anyone as it did seem like a professional healthcare organization. 

JB B.'s profile image
JB B. 
rating
10 years ago

Went here to have my ear checked and staff didn't know how to process the paperwork for walk in and the place seemed generally disorganize. Left before see anyone as it did seem like a professional healthcare organization. 

Julie B.'s profile image
Julie B. 
rating
10 years ago

Well we called ahead to see how long the wait time would be after reading other negative reviews and where informed 30 mins. So we decided to try here instead of having my daughter miss school tomorrow. We walked in on a Sunday at 2:00 my daughters ear was hurting her, the waiting room was empty, I thought great this will be quicker than they said! Nope! Filled out forms and was taken back within 15 minutes, during that time we saw one patient leave. After being weighed and taken to a room the nurse checked my daughters temp... read more

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.1 star rating with 872 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is open now. It will close at 8:00 p.m.