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WellNow Urgent Care
- Urgent Care
- Niagara Falls, NY
About this business
Location details
7432 Niagara Falls Blvd, Niagara Falls, NY, 14304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 7:30 p.m. | |
| Sun | 8:00 a.m. to 7:30 p.m. |
Awesome place, it's like a mini hospital! WellNow urgent care will give you the five star treatment you need, I mean they can't do everything but it really a big convince having something like this that's open for minor incidents. The location is right off the blvd inside the target plaza. The atmosphere is very calm and welcoming. Nice and clean location! Very friendly staff. They service here was great... my son hurt his foot during a football game and they were more than accommodating when it came to getting him treated. ... read more
Great friendly knowledgeable staff. In and out quick. Very clean new facility. Even has a slushy machine for the kids!
The staff was super friendly, everyone I know whose been here has had a great experience! Also they have an icee machine so that's definitely a bonus.
Ripped my leg wide open last night. Had no desire to sit in the hospital for hours upon end, so I tried this place out. I cant tell you how impressed I am with the care I received! They close at 8pm and I walked in literally at 7:53 and they were as pleasant as could be. The woman who took care of me (Nicole) was awesome!!! I would reccomend going here for anything you can...Highly impressed
wow this establishment should be absolutely ashamed of themselves! I made an appointment with them online, of course that wasn't honored so I'm unsure why they have that option, when they made me wait 2 hours past my scheduled and confirmed appointment. That is every time occurrence but it's quite inconvenient. But that is not my issue I am 20-year-old female I have been very petite my entire life, I have some past history of struggling mentally like everyone else on this earth. I have some sign of that, and they are visible... read more
Business response:
Thank you for bringing your experience to our attention, Makayla. The behavior described is not aligned with the kind of care we want for our patients and we'd like the opportunity to learn more about what happened. When you have a moment, please email wecare@wellnow.com with additional details about your experience including your name, DOB, and visit date/location.
This has been a terrible experience. I had a 2:30 appointment, it is 3:51 pm and I'm still waiting. They put you in a room (after waiting in the waiting room) and shut the door. There's 1 provider on, ok, why schedule appointments at all? 2 hours of my time???? Might as well gone to the ER. Not to mention the place is dirty.
Business response:
We value your feedback, Holly. Providing prompt urgent care services is a top priority, and we want to ensure your concerns are addressed. Please email your visit details to wecare@wellnow.com, so we can investigate this and follow up with you.
The NP was extremely rude and refused to treat my non verbal autistic child and then kicked us out when I told her she was being rude and had an attitude problem I do not recommend this location to anyone
Business response:
Hi Rose, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Horrible....thought I would save myself some time by going here instead of the ER. I was wrong. I made an appointment the night before so I wouldn't have to wait to be seen. I was 2nd on the waitlist. The medical tech everyone beneath me on the waitlist then took s person who walked in 15 minutes after me. I requested a refund and left. What is the point of an appointment when they are not honored.
Business response:
Hey Nic, we’re sorry for any delay you experienced. Our team is working hard to get every patient seen as quickly as possible. If you’d like to share more, feel free to email us at wecare@wellnow.com. -The Customer Service Team
Note to Self: When WellNow says it closes at 8pm on Google, that really means 7:30pm...
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.4 star rating with 1,437 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open at 8:00 a.m.