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WellNow Urgent Care
- Urgent Care
- Niagara Falls, NY
About this business
Location details
7432 Niagara Falls Blvd, Niagara Falls, NY, 14304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:30 p.m. | |
| Tue | 08:00 a.m. to 7:30 p.m. | |
| Wed | 08:00 a.m. to 7:30 p.m. | |
| Thu | 08:00 a.m. to 7:30 p.m. | |
| Fri | 08:00 a.m. to 7:30 p.m. | |
| Sat | 08:00 a.m. to 7:30 p.m. | |
| Sun | 08:00 a.m. to 7:30 p.m. |
Awesome place, it's like a mini hospital! WellNow urgent care will give you the five star treatment you need, I mean they can't do everything but it really a big convince having something like this that's open for minor incidents. The location is right off the blvd inside the target plaza. The atmosphere is very calm and welcoming. Nice and clean location! Very friendly staff. They service here was great... my son hurt his foot during a football game and they were more than accommodating when it came to getting him treated. ... read more
Great friendly knowledgeable staff. In and out quick. Very clean new facility. Even has a slushy machine for the kids!
The staff was super friendly, everyone I know whose been here has had a great experience! Also they have an icee machine so that's definitely a bonus.
Ripped my leg wide open last night. Had no desire to sit in the hospital for hours upon end, so I tried this place out. I cant tell you how impressed I am with the care I received! They close at 8pm and I walked in literally at 7:53 and they were as pleasant as could be. The woman who took care of me (Nicole) was awesome!!! I would reccomend going here for anything you can...Highly impressed
Note to Self: When WellNow says it closes at 8pm on Google, that really means 7:30pm...
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
Had an appointment and still waited over 2 -1/2 hours to be seen. Claimed emergencies but no one new came in the office. Also said Mondays are always bad. No updates given. Also, exam room was not well maintained. Weird growth on the vent in the ceiling. Gum or something sticky on the ceiling and empty water bottom between wall and counter.
Business response:
Hi Diane, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
Do not recommend going there. I paid co pay with my insurance...I keep getting ,months later, texts from them saying that I have a Payment of $640 and that they're going to deduct from my checking account(unauthorized). I've had to put stop payment on them from my bank as well as having to do a police report because of them illegally accessing my personal checking account without my permission. I found out they never put in the claim to my insurance from October 2024. It's May 2025. Be aware of the shady practices. So, g... read more
Business response:
Hi Melissa, we’re really sorry you’re experiencing this. We’d love to help—please email us at wecare@wellnow.com so we can take a closer look. Thanks for reaching out! -The Customer Service Team
my 22 year old son ,went here yesterday. He had difficulty breathing, symptoms of an upper respiratory infection. all they did was swab him and prescribed him a decongestant for his nose. laughed about this only being the start of his symptoms and sent him home. He suffered all night and finally went to the ER. He had pneumonia . This is not the first time this urgent care has misdiagnosed. They could have at least done a CXR on a patient telling them he had difficulty breathing and shortness of breath, as well as other ... read more
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you.
Paid for my services in full day of service. I then received a $105 charge on my card ,without my approval 2 days later. It's been since August, they admit to over overcharges and say they will refund the $105 yet it never has arrived. Thieves!!! 0 stars, forced to give 1
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.5 star rating with 1,324 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.