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WellNow Urgent Care

4.5

About this business

Location details

5965 Transit Road, East Amherst, NY, 14051, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.5811 reviews
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Amy D.'s profile image
Amy D. 
rating
a week ago

Yesterday I made an online appt for after work. I was seen promptly and out within a half hour. Everyone was very kind. I have zero complaints. Thank you very much to everyone working there! 

Business response:

Hey Amy, we’re so glad to hear you had a great experience! Thanks for your support—we truly appreciate it. -The Customer Service Team 

Claz22 L.'s profile image
Claz22 L. 
rating
4 weeks ago

I have never received better care than I did yesterday at WellNow East Amherst. I had made a 10:30 appt but showed up at 9:15 with severe breathing distress. From the moment I was checked in, every single employee took such care in getting me taken care of as quickly as possible. The receptionist took care of my information for me and took me right back to a room. Within a minute, there were medical personnel taking my vitals and quickly getting me on a nebulizer treatment. Everyone was beyond friendly, quick to act and ... read more

Business response:

We're so happy to hear this! Thank you for choosing WellNow. Don’t forget to check us out on Instagram (@wellnowurgentcare) to stay updated on our teams and the latest wellness news! -The Customer Service Team 

Tina B.'s profile image
Tina B. 
rating
3 months ago

We were traveling when we visited this location. From letting us sign in and notifying us when to come back, Keoka at the front desk being so kind and helpful and wonderful treatment from the medical staff, including Kayla, wish we lived near this urgent care! Would highly recommend. 

Business response:

Thank you so much for your kind words, Tina! We really appreciate you taking the time to share your experience with us. -The Customer Service Team 

Sparkle P.'s profile image
Sparkle P. 
rating
2 years ago

Flu, cold, coughs oh my ... I had been under the weather for days and decided to get it checked out. I was pleasantly surprised to see that this well now not only has urgent care but also an allergy clinic. The wait was pretty short, and the reception check-in was quite simple. The waiting room was welcoming and clean. This is the first time I have EVER witnessed an urgent care with a self-serve slusshie machine *They recommend waiting until after your care** So the nurse who waited on my was a bit unusual. The constan... read more

Amy R.'s profile image
Amy R. 
rating
3 years ago

Thankfully I made an appointment and registered online. This made for an efficient start to my visit. Walking in, you immediately see the reception desk. This is where I would find the flaw. Staff seemed flustered and disorganized and I'm not clear why. There were a couple people in the waiting area but nothing seemed out of sorts. Luckily everything was great after check-in. I was seen quickly and treated wonderfully. I wish I caught the name of the young lady who took my vitals and had to help with my ear issues. She was f... read more

Maureen W.'s profile image
Maureen W. 
rating
3 years ago

I've been to this Well Now on several occasions and I have always found the front desk staff, nurses and doctors very professional which is so important when you aren't feeling well. The rooms are always clean and I am typically seen in a timely matter. My questions are always answered and my concerns addressed. I would recommend this location to family and friends. 

Jen P.'s profile image
Jen P. 
rating
4 years ago

Raise your hand if you like going to the urgent care center. No one? No hands? Bueller? Just what I thought. But if you've got to go to the urgent care center, this place should be at the top of your list. I had to take my elderly mom after my puppy scratched her & she couldn't stop bleeding. (Baaadddd pupppyyyy!) There was no wait on a Sunday afternoon during the Bills game (that's because if you're a die hard Bills fan & you are injured when the game is on, you would sooner bleed out than miss a play). There were two emp... read more

Business response:

Hi, Jen. Thank you for your support! We are glad to hear that your experience with us was positive. 

Toni S.'s profile image
Toni S. 
rating
5 years ago

Brought my mother in to get her foot xrayed to make sure she didn't have a fracture. The staff was super nice and very attentive. 

Taylor G.'s profile image
Taylor G. 
rating
5 years ago

Had to get my PPD done for work, Jocelyn placed it for me and was very personable. I've recommended WellNow to all my friends and family! 

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.5 star rating with 811 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is closed now. It will open at 8:00 a.m.