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5965 Transit Road, East Amherst, NY, 14051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Went into this facility for a foot injury (needed to find out if I had a sprain or a fracture. They were not busy at all. I was perhaps the only patient there. The PA took my temperature and blood pressure. He said that the xray tech would be coming in shortly to take x-rays, but that never happened. I waited over an hour, but no xray tech. I finally peeked my head out and said "is someone coming in to take my xrays" Their response. "we're waiting for our xray tech to get here. It should only be just a couple more... read more
Business response:
Hi Shayna. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
I was having a hard time breathing and very congested. I decided to go to WellNow on my lunch break to get it checked out b/c it felt like bronchitis and I didn't want to turn into pneumonia. I saw whoever was on staff, she listened to my lungs and asked me if I had allergies. I do but I said this is different. There's tightness in my chest and I'm having a hard time breathing. "Its allergies. You can take some OTC meds for that". No. Something didn't feel right so the next day I managed to get an emergency appointment with ... read more
Business response:
Hi Dr. Rita. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
I have never left a bad review in my life, but this prompted one. I was recently seen here for ripping a toe nail off. While the staff was friendly enough, I felt that other than cleaning me up and wrapping my toe, I received very little help. I was there for around 3 hours waiting in the procedure room, which I expected and was fine with. Once the PA began working on me, I was asked to google information on a specific dressing that she was unsure of, I was stuck with a needle 15 times in an attempt to numb my toe (that nev... read more
I chose to go to this Urgent Care as their website (which has the incorrect phone number) said they could draw blood. After waiting one hour to see a medical person, I found this wasn't the case. The dr suggested I go to the ER but with Covid cases there, I didn't think that was a safe option. There is very little they can do for anyone here. Don't waste your time.
Business response:
Hi Tracy. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with your full name, the date of your visit and the best way to contact you.
Unfortunately, like many others during this pandemic, several of my family members including myself how to take the test for COVID-19 due to having some related symptoms. Luckily we all ended up having negative test results. Nobody had the virus in my home. Our our results were back within three days. I was not able to get the rapid testing as my insurance would not cover it. I believe rapid testing may be "medically controversial" still as it is reported to give some false results. I was told that most insurance carriers a... read more
It takes ALOT for me to leave a 1 star review. BUT as my husband is now headed back for the FOURTH FREAKING TIME to get his DOT card "corrected" again because they keep messing it up, filling in wrong info, I highly suggest this place get under better management. Because apparently from what the staff said this is not the first time, this week, they have had this reaccuring problem.
Have been sitting waiting for over an hour while my son is in an exam room. There are no bother patients here, the person behind the reception desk is watching TV and my son can hear the staff laughing and talking outside his exam room as he is NOT being seen. Very unprofessional and if we didn't have to come here I wouldn't have. They are terrible!!!!
WellNow Urgent Care has a 4.5 star rating with 824 reviews.
WellNow Urgent Care is open now. It will close at 8:00 p.m.