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WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
5495 Sheridan Drive, Williamsville, NY, 14221, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
Very kind and friendly. I suddenly felt very sick and the staff was very patient and understanding. I did not feel rushed and felt very happy with the care I received .
Business response:
Thank you so much for your kind words, Samantha! We really appreciate you taking the time to share your experience with us. -The Customer Service Team
When walking in, your immediately greeted The staff is very friendly The nurses and doctors are easy to talk to and listen. They take time to ask questions and make you feel really comfortable They care about their patients and make it relaxed rather then rush you through. Thank you for being the best !
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!
I made a walk in visit appt and Tiffany had that info when I arrived. Paid my co-pay and was taken back. Thanks to Tiffany, Trevon, Julie, and Bonnie, for their smiles, kindness, reassurance, when I came in because of an ankle injury. Appreciated the Wellness That's Amazing info on the tv monitor in the room, also, little bottle of water, and a snack before I left. Grateful x-ray showed only a sprain. Glad also, to have the Diagnosis and Discharge Directions to follow. Thanks for the help.
Small, convenient Williamsville location. Make an appointment & fill out forms online prior to arrival. you'll be seen promptly & professionally! Tasha and Dr. MURAK patiently listened to my symptoms, performed proper testing & explained test results. Extremely satisfied and if necessary I would definitely return!
Business response:
Hi, Lulu. We’re sorry your experience fell short of expectations. We’d like the opportunity to discuss your concerns. Please email us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you.
Surprised that I haven't reviewed before as I've been to this center more than once. I like that I can schedule a visit the same day and sometimes even within an hour of when I try. I really like the nurses and NPs and feel like they take the time to actually listen and help. They aren't judgy (even when I admit that I wait weeks to finally come in). I haven't seen the same providers but they are all my favorite so far. Every visit has ended with a medication treatment plan and it's worked every time. They even call/text and... read more
Business response:
Hi, Amy. Thank you for your support! We are glad to hear that your experience with us was positive.
this well now was amazing! from the time I called, scheduled online and went into the facility. everyone was so friendly. the staff and doctor were fantastic. I would highly recommend this urgent care
John was my nurse and was amazing!!! very quick, professional and made me very comfortable and relaxed since I was so nervous coming in. Lauren was the PA that helped me and she was amazing as well! very friendly and made me feel heard, cared for and understood. will definitely come back here next time I need to!
Due to a close contact, My wife recommended me to come here for the Covid test. This site only does Covid test now, you can walk in or make a reservation. I chose to walk in: came first thing in the morning when they opened, the front desk has my information collected (you can also do touch screen check-in.). After all information is verified, I was then guided into a room for the nurse to take a nose swab. The entire process only took 10 minutes. The website claimed for a 48 hr test, I received my confirmation within 36 hr... read more
WellNow Urgent Care has a 5 star rating with 320 reviews.
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.