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123 South Franklin Road, Bloomington, IN, 47404, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
I would like to convey to those that would read this the courtesy and prompt service given me today. I usually go to the VA for my needs but on a Saturday the VA referred me here. I Was treated thoroughly, and respectfully and would recommend this location...absolutely. Perhaps my NP has saved my life. Extremely grateful they partner with the VA.
I have never had a wait. All staff were very pleasant. I seem to only get painful ear infections on weekends when my primary is unavailable. *shrugs Definitely recommend!
Everyone here was incredibly kind and efficient! I walked in and was seen nearly immediately. The front desk staff, nurse, and nurse practitioner were all so sweet and made you feel really comfortable. I'm always weary of trying out new urgent cares but I would absolutely go back here!
I have been to a few urgent care offices and family doctor offices in Bloomington since I moved here 8 years ago. Just last year I found a family doctor I thought was amazing but she just stepped down so I found myself looking again. I ended up at Well Now today on the recommendation of my wife who was shocked at how friendly and competent the staff was four months ago. My experience today was the same. Every single person there was friendly from front office to nurse to nurse practitioner. My issue was solved and then the... read more
OMGGGGG I love this place. They really took care of me. Im from out of town and was concerned about my blood pressure all of a sudden becoming a problem and they did everything to ensure me that my health is great and I have nothing to worry about. Ive always been healthy and no history of pressure issues. It was scary. I was in out in good timing and the check in process was smooth. The cost for the visit was very reasonable. The service was awesome and the staff was amazing. I highly recommend this place. Thanks Wellnow!!... read more
Have had a persistent ear infection issue for a couple weeks now, and after deciding to go back to urgent care, I chose to give these folks a shot now that it's under a different brand. This place was the worst when it was MedExpress, but is anything but now! I was able to secure a time online to come in, and once I was there I was registered, in a room, seen by a great provider, and on the road to pick up my meds in a half hour. Each step was easy and everyone was incredibly friendly and knowledgeable. I'll definitely be... read more
I paid 175 to be told to just heat compress and elevate. I explained I'm from out of state so I don't have the insurance to pay for me to find a podiatrist but they still recommended for me to find one asap. Well I can't do that. So I'm out money I could have used somewhere else. Receptionist and everyone else was nice and wonderful.
Business response:
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
I went into the Bloomington on Franklin road . On 6/5/25 , I was diagnosed with a UTI , was given no antibiotic to treat , only a OTC pain reliever option and a tiny dose of clindamycin. They insisted on asking me personal sexual questions after I had tested positive for UTI . Saying I needed testing and a pelvic for STIs , all NP seemed concerned about was my alleged sexual proclivities. I have a Wonderful primary , and gynecologist and stay up on my health . The nurse was female . No chair side manner , the assistant gave... read more
Time management. Our PHYSICAL EXAM took 3 HOURS. This is terrible service. During our wait in the waiting room, the front desk woman did not check us in correctly and cause our wait to take so much longer. Preparation from the doctor took about 45 mins to make it to our room.
Business response:
Hi Grace, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
WellNow Urgent Care has a 4 star rating with 504 reviews.
WellNow Urgent Care is closed now. It will open at 8:00 a.m.