This profile has been claimed by the business owner or representative.
123 South Franklin Road, Bloomington, IN, 47404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I would like to convey to those that would read this the courtesy and prompt service given me today. I usually go to the VA for my needs but on a Saturday the VA referred me here. I Was treated thoroughly, and respectfully and would recommend this location...absolutely. Perhaps my NP has saved my life. Extremely grateful they partner with the VA.
I have never had a wait. All staff were very pleasant. I seem to only get painful ear infections on weekends when my primary is unavailable. *shrugs Definitely recommend!
Everyone here was incredibly kind and efficient! I walked in and was seen nearly immediately. The front desk staff, nurse, and nurse practitioner were all so sweet and made you feel really comfortable. I'm always weary of trying out new urgent cares but I would absolutely go back here!
I have been to a few urgent care offices and family doctor offices in Bloomington since I moved here 8 years ago. Just last year I found a family doctor I thought was amazing but she just stepped down so I found myself looking again. I ended up at Well Now today on the recommendation of my wife who was shocked at how friendly and competent the staff was four months ago. My experience today was the same. Every single person there was friendly from front office to nurse to nurse practitioner. My issue was solved and then the... read more
OMGGGGG I love this place. They really took care of me. Im from out of town and was concerned about my blood pressure all of a sudden becoming a problem and they did everything to ensure me that my health is great and I have nothing to worry about. Ive always been healthy and no history of pressure issues. It was scary. I was in out in good timing and the check in process was smooth. The cost for the visit was very reasonable. The service was awesome and the staff was amazing. I highly recommend this place. Thanks Wellnow!!... read more
Have had a persistent ear infection issue for a couple weeks now, and after deciding to go back to urgent care, I chose to give these folks a shot now that it's under a different brand. This place was the worst when it was MedExpress, but is anything but now! I was able to secure a time online to come in, and once I was there I was registered, in a room, seen by a great provider, and on the road to pick up my meds in a half hour. Each step was easy and everyone was incredibly friendly and knowledgeable. I'll definitely be... read more
I wouldn't visit this place if I was dying! Horrible experience from start to finish. Incompetent check in lady, only one in waiting room although I waited 30 minutes to be called and was stuck in a room for 45 minutes, they could careless about the patients. 6 workers on computers but nobody can focus on someone stuck in a room and left, unacceptable!
Business response:
We’re disappointed to hear this was your experience. Please email us at wecare@wellnow.com with your full name, date of birth, date and location visited, so we can look into this and follow up with you.
Came here with strep throat symptoms only to be told that there was no provider on site when I arrived, and that they were at home sick. They told me I'd have to do a tele-health appointment or wait til tomorrow. Really?!?! You don't have someone on call for when this happens? Why even bother being open? Thanks to that I'm currently at the terrible IU Urgent Care up the street waiting multiple hours feeling sick as a dog. Thanks a lot.....
Business response:
Hi, David. Thank you for bringing your concerns to our attention. We appreciate you sharing both your experience and your feedback. We'd like the opportunity to look into what happened during your visit. When you have a moment, please email us at wecare@wellnow.com with your full name, date of birth, visit date, and the WellNow location you visited, so we can review your concerns and follow up with you.
Paid 200 dollars for a drug test and it took them weeks to send out results, plus when they did, they repeatedly sent out the wrong information so my employer can't even access it. Happened not once but three times in a row. Then be prepared to be placed on hold for an hour the minute you try contacting them with no answer.
Business response:
Justin, thank you for sharing your concerns. We’d like to look into this for you. Please email us at wecare@wellnow.com with the patient’s full name, visit date, and your preferred contact method.
WellNow Urgent Care has a 4 star rating with 607 reviews.
WellNow Urgent Care is closed now. It will open at 8:00 a.m.