WellNow Urgent Care

3.9

Urgent Care
Bloomington, IN

About this business

Healthcare Urgent Care

Location details

123 South Franklin Road, Bloomington, IN, 47404, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 7:30 p.m.
Tue	8:00 a.m. to 7:30 p.m.
Wed	8:00 a.m. to 7:30 p.m.
Thu	8:00 a.m. to 7:30 p.m.
Fri	8:00 a.m. to 7:30 p.m.
Sat	8:00 a.m. to 7:30 p.m.
Sun	8:00 a.m. to 7:30 p.m.

3.9628 reviews

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Fred E.

2 years ago

I would like to convey to those that would read this the courtesy and prompt service given me today. I usually go to the VA for my needs but on a Saturday the VA referred me here. I Was treated thoroughly, and respectfully and would recommend this location...absolutely. Perhaps my NP has saved my life. Extremely grateful they partner with the VA.

Devta K.

3 years ago

I have never had a wait. All staff were very pleasant. I seem to only get painful ear infections on weekends when my primary is unavailable. *shrugs Definitely recommend!

Alexis H.

4 years ago

Everyone here was incredibly kind and efficient! I walked in and was seen nearly immediately. The front desk staff, nurse, and nurse practitioner were all so sweet and made you feel really comfortable. I'm always weary of trying out new urgent cares but I would absolutely go back here!

David B.

4 years ago

I have been to a few urgent care offices and family doctor offices in Bloomington since I moved here 8 years ago. Just last year I found a family doctor I thought was amazing but she just stepped down so I found myself looking again. I ended up at Well Now today on the recommendation of my wife who was shocked at how friendly and competent the staff was four months ago. My experience today was the same. Every single person there was friendly from front office to nurse to nurse practitioner. My issue was solved and then the... read more

Tracy K.

4 years ago

OMGGGGG I love this place. They really took care of me. Im from out of town and was concerned about my blood pressure all of a sudden becoming a problem and they did everything to ensure me that my health is great and I have nothing to worry about. Ive always been healthy and no history of pressure issues. It was scary. I was in out in good timing and the check in process was smooth. The cost for the visit was very reasonable. The service was awesome and the staff was amazing. I highly recommend this place. Thanks Wellnow!!... read more

Carter U.

4 years ago

Have had a persistent ear infection issue for a couple weeks now, and after deciding to go back to urgent care, I chose to give these folks a shot now that it's under a different brand. This place was the worst when it was MedExpress, but is anything but now! I was able to secure a time online to come in, and once I was there I was registered, in a room, seen by a great provider, and on the road to pick up my meds in a half hour. Each step was easy and everyone was incredibly friendly and knowledgeable. I'll definitely be... read more

Robin H.

6 days ago

Worst urgent care I've ever been to. Staff is useless and lies. Waiting room is filthy. No doctors on site. 3 hour wait for telehealth even with an appointment. Take your payment and you are never seen by even a nurse. DO NOT GO HERE.

Business response:

Thank you for bringing this to our attention, Robin. What you’ve described, including the wait and the lack of communication, is not the experience we want for our patients. We’d like to look into this. Please email us at wecare@wellnow.com with your full name, date of birth, visit date, and location, so we can review this and follow up with you directly.

Stephen F.

a week ago

Still one star. Why do I make the same mistakes? The healthcare industry is broken. No customer service at all. They have become simple gatekeepers to Medicine.

Business response:

We’re disappointed to hear this was your experience, Stephen. When you have a moment, please reach out to wecare@wellnow.com with your full name, date of birth, visit date, location, and any additional details about what happened so we can better assist you.

L M.

2 months ago

I wouldn't visit this place if I was dying! Horrible experience from start to finish. Incompetent check in lady, only one in waiting room although I waited 30 minutes to be called and was stuck in a room for 45 minutes, they could careless about the patients. 6 workers on computers but nobody can focus on someone stuck in a room and left, unacceptable!

Business response:

We’re disappointed to hear this was your experience. Please email us at wecare@wellnow.com with your full name, date of birth, date and location visited, so we can look into this and follow up with you.