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WellNow Urgent Care

4.0

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Location details

123 South Franklin Road, Bloomington, IN, 47404, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.0561 reviews
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Fred E.'s profile image
Fred E. 
rating
2 years ago

I would like to convey to those that would read this the courtesy and prompt service given me today. I usually go to the VA for my needs but on a Saturday the VA referred me here. I Was treated thoroughly, and respectfully and would recommend this location...absolutely. Perhaps my NP has saved my life. Extremely grateful they partner with the VA. 

Devta K.'s profile image
Devta K. 
rating
2 years ago

I have never had a wait. All staff were very pleasant. I seem to only get painful ear infections on weekends when my primary is unavailable. *shrugs Definitely recommend! 

Alexis H.'s profile image
Alexis H. 
rating
3 years ago

Everyone here was incredibly kind and efficient! I walked in and was seen nearly immediately. The front desk staff, nurse, and nurse practitioner were all so sweet and made you feel really comfortable. I'm always weary of trying out new urgent cares but I would absolutely go back here! 

David B.'s profile image
David B. 
rating
3 years ago

I have been to a few urgent care offices and family doctor offices in Bloomington since I moved here 8 years ago. Just last year I found a family doctor I thought was amazing but she just stepped down so I found myself looking again. I ended up at Well Now today on the recommendation of my wife who was shocked at how friendly and competent the staff was four months ago. My experience today was the same. Every single person there was friendly from front office to nurse to nurse practitioner. My issue was solved and then the... read more

Tracy K.'s profile image
Tracy K. 
rating
4 years ago

OMGGGGG I love this place. They really took care of me. Im from out of town and was concerned about my blood pressure all of a sudden becoming a problem and they did everything to ensure me that my health is great and I have nothing to worry about. Ive always been healthy and no history of pressure issues. It was scary. I was in out in good timing and the check in process was smooth. The cost for the visit was very reasonable. The service was awesome and the staff was amazing. I highly recommend this place. Thanks Wellnow!!... read more

Carter U.'s profile image
Carter U. 
rating
4 years ago

Have had a persistent ear infection issue for a couple weeks now, and after deciding to go back to urgent care, I chose to give these folks a shot now that it's under a different brand. This place was the worst when it was MedExpress, but is anything but now! I was able to secure a time online to come in, and once I was there I was registered, in a room, seen by a great provider, and on the road to pick up my meds in a half hour. Each step was easy and everyone was incredibly friendly and knowledgeable. I'll definitely be... read more

Leasy B.'s profile image
Leasy B. 
rating
2 weeks ago

I drove an hour to get my daughter (who had a broken clavicle) to this clinic because the website said the clinic had x-ray capability. I could not call ahead because I wanted to be there when they opened. Thankfully the person at the front desk told me --before I registered-- that they did not have a tech to run the machine and could no longer do x-rays. Please update the website. 

Business response:

Hi, Leasy. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. 

Samantha S.'s profile image
Samantha S. 
rating
4 weeks ago

Wish I had read the reviews online before coming here. DO NOT use this company. BIGGEST rip off I've ever seen. Charged me over $400 for an office visit. I should have gone to Minute Clinic which is about 1/4 of the price. 

Business response:

Hi Samantha, we understand how frustrating this can be. Please send us an email at billing@wellnow.com so we can look into it. Thank you for bringing this to our attention. 

Nina R.'s profile image
Nina R. 
rating
5 months ago

I couldn't recommend not going here more. I'm really not one to write reviews but this needs one. I went in for a lump on my head, it took over 3 hours just for the doctor to take literally 20 seconds to look at me and say everything was fine. It felt very much rushed and I didn't feel listened to in the slightest. The nurses were sitting in the station playing loud music the whole time. Not very respectful for those who may be sick or in pain. Paid $175 to wait for 3 hours and talk to a doctor for less than a minute. I even... read more

Business response:

Hey Nina, we're sorry to hear about this. When you have a moment, please email us at wecare@wellnow.com. We're here to help and would love to look into this for you. -The Customer Service Team 

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4 star rating with 561 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.