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9009 Carothers Parkway Suite B3, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Highly recommend. Very professional and caring group. Always available by email or phone. Customer service the way it should be, caring, kind, encouraging, professional. It does take time, for us almost 17 months so don’t be discouraged. Couldn’t be happier with our experience. Thank you Wesley!
Great to work with. It took longer to resolve the issue but at the end, it was worth it. I received great advises on how to handle the problem and Wesley Financial Group were there until they (Time Share) cancelled the yearly maintenance fees that were totally ridiculous and not as promised when we first bought the timeshare. Maintenance fees started at $915 per unit and wasn't suppose to increase. It did increase every year and in 2022 by 8% yearly to now $1,458.00 per unit. Thank you Chuck and your whole team. Without you,... read more
I thank the Wesley Financial Group for their dedication and professionalism in helping with this matter. My Resolution Specialist was great throughout the process and made it a painless experience. She was very professional and was in constant contact with me either through emails or by phone. I am truly appreciative of the help in putting this behind me.
ABSOLUTELY AMAZING. Gets down to business and cares about customers. Thank you so much from the bottom of my heart I am truly so thankful our family found you. Every time we talked it was how customer service ought to be. Such a pleasure and I truly feel so thankful because I thought we might be stuck in a hole. Wesley helped our family move forward. I would recommend Wesley 11/10.
The whole team was great! Took some time but results came through. Thank you
Excellent team to work with. Got us out of our timeshare. It did take a considerable amount of time due to Covid, but they stayed with us throughout, doing most communications with the timeshare themselves, only requiring intervention from us on occasion. If you have been suckered into a timeshare, if they say they can get you out, they can, and will get you out!
We appreciate the first-class services provided by Wesley Financial Group. Everyone we dealt with at Wesley were very professional and knowledgeable. Our resolution specialist utilized our personal experiences with our timeshare company when drafting our initial correspondence. We believe the descriptive contents of this initial letter was the reason the timeshare company accepted our request for voluntary surrender. She contacted us periodically during the process to check in with us. She responded in a timely manner to our... read more
Excellent and timely advice was given to me at the correct times and kept my spirits up no matter how much pushback from the time share people
Thanks for your help, your company did what they said they would do.
Wesley Financial Group has a 4.6 star rating with 5,479 reviews.
Wesley Financial Group is closed now. It will open at 9:00 a.m.