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Wesley Kensington Apartments at Stonecrest
- Apartments
- Stonecrest, GA
About this business
Location details
100 Kensington Cir, Stonecrest, GA, 30038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Apartment: Apartment was one of the nicest apartments I've rented. Very spacious and a comfortable layout. Plenty of natural light and lighting. Office/Maintenance Staff: Over my 30 month stay I mostly interacted with mainly Sidney, who was outstanding. The rest of the office staff were pleasant as well. Maintenance was always reasonably quick and responsive. Complex: Inside the apartment was wonderful. Outside the apartment many residents were far less than considerate. Loud vehicles in the middle of the night being revve... read more
Business response:
Casey, thank you for your high star rating and kind words about our staff!
I've been living at Wesley Kensington for close to a month. With the exception of a few small issues, the move here has been uneventful. I can't thank Sidney enough for his outstanding professionalism. He had the answers before I could even ask. He did a wonderful job ensuring that my preference and concerns were addressed. A true superstar!
Business response:
Hi Buffy! Thank you for taking the time to leave a review and for your kind words about Sidney! We are very lucky to have him on our team! If you ever need anything don't hesitate to contact us. Have a great day, Wesley Kensington Team
Great place to live! I lived here before in 2016 and moved back again in 2022. Love the area. Would've given them 4 stars but the Gate is always broken.
Leasing Agent Rose Morelia was very professional and helpful. I just recently moved into Kensington but if my stay here is anything like the welcoming that Rose provided 2022 will be a great year.
Although there isn't a valet trash service and garbage is a hassle the leasing agents are very courteous and professional. Jasmine Burt help me with the move in process making it smooth and convenient.
I just moved here and the apartment complex is nice and the apartment is great. My leasing agent was great and still is. The only problem with this apartment complex is the maintenance team. It took me three days and calling everyday for them to finally to come through to fix the problem
Please be cautious when renting here! it seems more important to the office to get you in as a resident rather than respecting the unit you actually want. When I spoke up for myself, the leasing agent argued with me, stating that my reasons for not wanting the unit wasn't good enough! The communication is poor and overall a terrible experience. Very unprofessional. However, Mr. Ramirez tried to help the situation and I'm in contact with him now to help fix the issues.
Business response:
Hello Ms. Myesha, Thank you for sharing your feedback. We're sorry to hear that your leasing experience did not meet your expectations. Our goal is to provide every prospective resident with clear communication, professionalism, and a positive experience throughout the leasing process. We regret that you felt your concerns regarding the unit selection were not fully heard or respected. Every resident's preferences are important to us, and we never want anyone to feel dismissed during the decision-making process. I made an... read more
Do NOT move to Wesley Kensington. Management is inconsistent, unresponsive, and not transparent. You'll get different answers from different staff, and it can take forever to get a reply. The building is old and it shows--issues with plumbing, high water bills, and even mold concerns that were dismissed. I had a pipe burst in my bathroom, and nothing about this place feels properly maintained. Rent keeps going up, but nothing gets updated. We stayed almost 5 years and saw little to no improvements. The move-out process i... read more
Business response:
Hey Maya! Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We appreciate your five years as a resident and sincerely apologize for any frustration with our communication, maintenance response, and move-out process. Your concerns are important to us and we will use this feedback to improve.
i never put in a review the first time i had an issue with this place because i was so exhausted from the situation but now i must. please let my headache be enough for you to go live somewhere else. im starting to think johnatham ramirez and this entire business are scammers. 1st he is very unprofessional and sassy and never take accountability for when he and his team does not adress serious maintanence issues. 2nd the maintance team lies and marks all orders as complete the same day or the day after just for checks and ba... read more
Frequently asked questions about Wesley Kensington Apartments at Stonecrest
How is Wesley Kensington Apartments at Stonecrest rated?
Wesley Kensington Apartments at Stonecrest has a 3.8 star rating with 454 reviews.
When is Wesley Kensington Apartments at Stonecrest open?
Wesley Kensington Apartments at Stonecrest is closed now. It will open tomorrow at 9:00 a.m.