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Westerville Veterinary Clinic - West Vets Emergency
- Veterinarians
- Westerville, OH
About this business
Location details
69 Huber Village Blvd, Westerville, OH, 43081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 1:00 a.m. | |
| Tue | 8:00 a.m. to 1:00 a.m. | |
| Wed | 8:00 a.m. to 1:00 a.m. | |
| Thu | 8:00 a.m. to 1:00 a.m. | |
| Fri | 8:00 a.m. to 1:00 a.m. | |
| Sat | 8:00 a.m. to 1:00 a.m. | |
| Sun | 8:00 a.m. to 1:00 a.m. |
do not take your pet here if your need more the flea drops, vet doesn't listen to you, This place sucks they are not understanding at all your dog will die
I arrived on the night of 7/27/24. My dog was very ill and could not stand up. she was lethargic. I was quickly taken to an exam room and was told they were busy but someone would come in soon. After 40 minutes of listening to the staff laugh and sound like they were having a party I walked to the front desk and asked if anyone was going to come check my dog out. The receptionist was surprised nobody had been in to see me yet. She said Dr Paul would be in soon. I told her to forget it because I have had complaints about him... read more
We've been taking our pets to Westerville Veterinary for many years. We've also always purchased the platinum healthcare from them - for both dogs it's about $170 per month. Went to get flee, tick & heartworm meds today and they wanted to draw blood on the 9 month old pup, I also asked for a nail trim. They brought her back a little later and said she was too jumpy and they couldn't do the blood draw or nails....jumpy? No kidding, she's a puppy. Even though the insurance would cover the spay, they insisted on a $1... read more
well thanks for responding doc...thats a lie because the dog never left my arms the entire time I was there. but had he I can see why he wld bite your rotten ass
Business response:
Hey, i remember this case! Your dog wanted to bite and injure our staff!
For a vet who is suppose to care about animals, that is not our experience with Westerville Veterinary Clinic. We have a 15 year old cat who has been having some issues with his back legs, probably arthritis. We took him in to see what the vet had to say. They wanted to do blood tests and send us to a neurologist. We asked for the cost of those and it was well into the thousands . . . for our 15 year old cat. We just wanted to manage his pain and make his last few years comfortable. That appointment alone cost over $25... read more
I've held off writing about what happened with Sasha until I am less emotional and clear. It's eight days now..... so I've had time to look at her death in a clearer way. It was horrible. Terrible. And I blame Westerville Veterinary practice for making a procedure I've been through too many time to count. We're in our 70's and we've always had cats and dogs. Always. And we've had to make the humane decisions for our loved ones. It's broken our hearts numerous times. But that's the price you pay for love. I've gone with clos... read more
Business response:
Carolee. I’m speechless. I can see the tremendous emotional toll this experience had on you. I’m truly sorry it turned out the way it did, as we do everything within our power to help euthanasia go smoothly for all involved. I want you to know that the payment part before the procedure is what the majority of clients request because it is so difficult to go through the pain of losing one close to us. Imagine going through that, then waiting to be checked out…it is a terrible situation. Calling a client a week or so later an... read more
I went here in late 2021, with the pandemic setup of dropping your pet off and doing it over the phone. I want to give them some leeway because I know the pandemic is hard. But they were late to the appointment by 20 minutes, and then they delivered a $225 bill, but the vet couldn't talk to me about any of it because he was busy. I have left two calls with their office asking for a basic update on how my dog is doing, which I think should take 5 minutes, but all I have heard is they are busy and don't have time for me. This ... read more
Incredibly rude front office staff (especially the manager Skylar). Do not waste your time going to this vet. They do not have time to care for established clients when they are sick and need help. I would highly suggest looking for alternative options. I called MyVet and was seen within 2 hours at their regular charge. We are all overworked (excuse I was given) and as a healthcare worker who is directly caring for patients with COVID in the ICU I could not understand this more. Thank you to those who are understanding of cu... read more
This was a very bad experience for me and my puppy. I brought a brand new 8 week old puppy for its first visit and to get started on some vaccines. Not once did the vet or tech give my dog a treat or try to make it feel comfortable. Instead, they manipulated and prodded my dog and called her "stubborn" when she wiggled just a little for the thermometer. On top of this, I had to repeat myself to multiple different people in order to get what I came for. This was super disappointing, especially considering their website mentio... read more
Frequently asked questions about Westerville Veterinary Clinic - West Vets Emergency
How is Westerville Veterinary Clinic - West Vets Emergency rated?
Westerville Veterinary Clinic - West Vets Emergency has a 3.5 star rating with 42 reviews.
When is Westerville Veterinary Clinic - West Vets Emergency open?
Westerville Veterinary Clinic - West Vets Emergency is open now. It will close tomorrow at 1:00 a.m.