William Brooks of Mutual of Omaha Mortgage

Business response:

I am sincerely grateful for your kind words, Carolyn. Your feedback is a testament to the values and dedication we uphold at Mutual of Omaha Mortgage. It was truly my pleasure to guide you through every step of the mortgage process, and I'm delighted to hear that you found the experience rewarding and that you're now in an even better financial situation. Knowing I could be a part of making your life a bit better is why I do this work. Thank you for your trust and for this wonderful review. I'm here for you if you need anyth... read more

Business response:

I deeply appreciate your kind words, Christine. Knowing that you were satisfied with the service provided is truly rewarding. I always strive to provide timely, thorough information to support every client through the loan process. It was a pleasure working with you and I'm looking forward to assisting you again in the future. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a positive review. Best regards, William Brooks. 

Business response:

I am incredibly grateful for your kind words, Alicia. It was my pleasure to assist you with your refinance. Your trust is of utmost importance to us at Mutual of Omaha Mortgage and I'm thrilled to hear you felt supported throughout the process. It was truly my pleasure to guide you through every step to find the best option for you. Remember, I'm always here if you have any future mortgage needs. Thanks again for your fantastic review and rating. 

Business response:

I deeply appreciate your kind words and high rating, Kimberly. I strive to provide the best service possible for all of my customers and I'm glad to hear that I made a difference for you during your experience with Mutual of Omaha Mortgage. Thanks for taking the time to recognize my efforts; it truly does mean a lot. I'm here for you if you need any further assistance. Kind regards, William Brooks. 

Business response:

I'm truly grateful for your kind words, John. Your feedback highly motivates me to continue delivering top-notch service. It was a pleasure guiding you through the process and I'm thrilled you found it smooth and informative. Remember, I'm just a phone call away if you need any further assistance. Thank you for trusting Mutual of Omaha Mortgage with your business. 

Business response:

I'm very pleased to hear that you had a positive experience, Christopher. At Mutual of Omaha Mortgage, we strive to provide a genuine and personalized experience for each and every client. I'm glad that this was reflected in your interaction with us. Your feedback is highly valued and will be used to improve our services. Thank you for your generous rating. It has been a pleasure working with you. Sincerely, William Brooks 

Business response:

I appreciate your positive feedback, Timothy. Your satisfaction is our priority, and I'm glad to hear that our communication and quick service met your expectations. We at Mutual of Omaha Mortgage always strive to maintain high standards of service. We look forward to serving you again in the future. Thank you for the 4-star rating. 

Business response:

I'm sincerely appreciative of your kind words and 5-star review, Clairena. It was my pleasure assisting you in navigating this process. I always strive to provide clear communication and a seamless experience, so it's great to hear that reflected in your experience. Your feedback is valuable and it reassures me that I'm doing my job right. Thank you for choosing Mutual of Omaha Mortgage. If you need anything further, please don't hesitate to reach out. 

Business response:

I'm very pleased to hear that you had a positive experience, Stacie. Here at Mutual of Omaha Mortgage, we make communication a top priority. It's great to know that our efforts resonated with you. I appreciate your high rating and your feedback. Feel free to reach out if you need anything further. Thank you for choosing us for your mortgage needs. - William Brooks