Wisteria Lane Flooring
500 Alakawa St., Suite 105, Honolulu, HI 96817
http://www.usfmhi.com/
Open now:7:30 am - 4:30 pm
About
Wisteria Lane is your factory direct source for quality hardwood flooring, bamboo flooring, laminate flooring, and resilient flooring for home & office. Prices up to 70% lower than our competition. We feature a tremendous selection of hardwoods imported from every corner of the world, as well as exotic laminates like Hawaiian Koa.
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susanb321239492 on Citysearch
5 years ago
08/05/2015, 08:07 AM
Excellent customer service and a wide selection of high quality products at reasonable prices. We don't have to shop around because we know that we will find exactly the flooring we need at Wisteria Lane. We have redone the flooring in 7…
Bob D. on BirdEye
5 years ago
04/15/2015, 17:48 PM
THANK YOU Wisteria for a great job in selling,Kathryn Powell and
Fred Berengue in installing. It brighten up my home and made it easier
to clean. The hard wood of bamboo gives it a rich look.
Very happy with my new floor.
Sincerely, Bob Dietrich
Carmen De F. on BirdEye
5 years ago
02/25/2015, 13:07 PM
We ordered replacement flooring from Wisteria Lane to fix a section of our flooring that was water damaged. The replacement flooring was a different model number with differnt locking systems making the replacement boards incompatible with the Wisteria boards we already had. I talked to Jay the manager and he agreed to refund the boxes at the outer island store but also informed me that if I cut off the locking mechanisms on the first row of floor and glued them in then the rest of the repair boards would lock in. (My model number is no longer manufactured so what was sent was the closest to what I had.)
I recommend ordering spare boards to hopefully eliminate problems like what we have encountered. Overall for the situation, Wisteria Lanes did all they could to rectify the situation. We will continue to use them and hope they expand more to the outer islands to reduce shipping costs in the future.
Terry K. on BirdEye
5 years ago
02/03/2015, 16:21 PM
Firstof all I want to say the prices were great and the product was great had no problem with that at all. My problem was the fact that I bought a large order of laminate flooring and they only had half of my order which I took, after coming to buy my second half nobody told me it was a different size and that it would not fit into each other thus I have a lot of extra of my first order, that was okay also. I'm thinking I save costs on the price of the wood and I came out ok with just enough laminate small problem is that I have a damaged that I did on my first order and my second order won't work on that order because it's a different size which nobody told me about. I was not going to complain however today I came down and Tina told me I could exchange my extra T bars for some quarter round I came down and talked with julie who was very apologetic with my situation and offered me my 1\4rounds at $10 contract prices because of my situation what happened was when I came down a local gentleman told me that he could not replace all my T bars because they were a different size which I don't understand they were not cut and they had your stickers on them and then after giving me a hard time decided that he would give it to me After making me feel like i was ripping him off. Julie was very nice she told me that that she would talk to the gentleman outside and they went ahead and proceed with my order my credits Julie told me she was going to give me a 10 dollar price because of my inconvenience but ended up charging me 13 dollars which is fine because I wasn't looking for a discount or anything I was happy with my material but why does everybody keep screwing up at that place when it comes to orders, prices etc. love your product very disappointed with your employees except for julie she was very nice just probably made a mistake and didn't charge me the right price. I give you 4 stars because we love our floors I just wish you could fix the people issue.
to top it off my friend at the receiving end that gave me a hard time about 2 of my pieces not being yours, did not apologize did not say anything to me except singing his songs to his radio as I took my product.
Wayne Y. on BirdEye
5 years ago
02/03/2015, 14:26 PM
Westeria Lane provided good service and prices on Hawaiian hardwood laminate flooring for my project. The flooring was perfect for the Hawaiian look and feel that was needed.
Sue J. on BirdEye
5 years ago
02/02/2015, 12:03 PM
My order was 11 months ago and you're just asking me now how I liked the wood?? The wood that was good was ok, but way too much was deffective and we almost couldn't finish the job. And considering I did an entire house, it wasn't what I dreamed about. However the man you recommended to do the work was fantastic!
elsa on BirdEye
5 years ago
01/31/2015, 17:29 PM
We order beautiful flooring from them at a really good price. I did not want it delivered so they arranged for us to pick up a harbor. They initially over ordered but had no problems refunding us difference. They even recommend an installer who did a great job. We love our new floor.
Michael and Elsa Ecsedy.
Kim on BirdEye
5 years ago
01/31/2015, 13:22 PM
Great products and great service! I have installed the carbonized stranded bamboo on 6 jobs now and flooring boards are always straight & consistent.
Richard B. on BirdEye
5 years ago
01/30/2015, 18:09 PM
It was a very pleasant experience buying my wood flooring from Wisteria Lane. They had just the right wood flooring and I was able to have it picked up the same day.