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Wyatt Johnson GMC
- Clarksville, TN
About this business
Location details
2600 Wilma Rudolph Blvd, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible. This isn't even my car, it is my wife's car. Despite telling this service department SEVERAL times they have our accounts switched, they refuse to fix it. Since we are talking about customer experience, I will tell you a little story: About a year ago I scheduled an appointment for an oil change at 10:00 am. I intended to wait at the dealership while the service was rendered. After 30 minutes, the service written convinced me to take the courtesy shuttle home. This should have been my first sign. By 4:00 pm my vehi... read more
Tried selling me services not needed
My truck cost $1,650.00 a month. It was just an oil change and your check crashed into a steel pole in the parking lot and required me to not have position of my truck for a month and a half and it needed two new doors. It was $108,000 truck and all I got was we'll fix it we're sorry. Screw Wyatt Johnson screw GMC. I contacted corporate about this and they did absolutely nothing to help me. So earlier this month, even though I was a die-hard GMC Chevy person I financed my first Ford at 43 years old and will never buy another... read more
I spent 4 1/2 hours for a diagnostic and them to get approval with my extended warranty and they do not have the parts to fix my issue. My car was diagnosed one thing 1 week ago and then this time it was diagnosed with another item. Now I'm waiting on the parts and then I have to make an appointment to get them installed. They held my car for ransom - the diagnostic fee or my deductible from my extended warranty. And I was told that if I left, they wouldn't even push my claim through and find out if it would be approved. Fou... read more
Ringing phones amplified throughout the service intake area is very annoying....
Business response:
Thank you for letting us know about your experience. We appreciate your feedback. Please call the Service Manager David Edwards to discuss concerns further at 931-647-5651.
Don't trust the service department
Business response:
Thank you for letting us know about your experience. We appreciate your feedback. Please call the Service Manager David Edwards to discuss concerns further at 931-647-5651.
There's nothing I liked or disliked.
Even with an appointment I've watch my truck sit for over 2hrs before receiving service. Finally when they did service it it took 15-20 mins and charged me $240 for the under carrige inspection. I wasn't mad at that, I was upset at the fact that my front hood was scratched the fk out. Like if something was drag on top. I wouldn't recommend ANY service here!
Business response:
We apologize for the experience you had with us during your visit. We would like to discuss further please contact the Service Manager at 931-647-5651.
No issues, I do hate how they always try and "upsale" you on stuff that you do not need.
Business response:
We apologize for the experience you had with us during your visit. We would like to discuss further please contact the Service Manager at 931-647-5651.
Frequently asked questions about Wyatt Johnson GMC
How is Wyatt Johnson GMC rated?
Wyatt Johnson GMC has a 4.7 star rating with 4,277 reviews.
When is Wyatt Johnson GMC open?
Wyatt Johnson GMC is closed now. It will open at 9:00 a.m.